Customer Service Medical Assistant
Resume:
LeaAnna Sims
Parsons, TN *****
************@*****.***
Hi I’m LeaAnna Sims, tell you a little about myself. While I have pathology, medical terminology experience, certification in knowledges addiction, I am currently attending Penn Foster online classes studying becoming Medical Assistant Administrator, while I’m working towards my associate degree, I would love to start my hard skills, hands on in the medical field. I have administrative experience from past job, not in the medical fields. Here I am looking for my career job to start my dedication, with some awesome team members, work family.
Authorized to work in the US for any employer
Work Experience
Data Entry/Customer Service
ACC Premiere - NJ
April 2024 to Present
Answer calls enter all database, send letters coupons, emails. Home base work. Work with Microsoft 365 and tools, filing bill lading, filling claims, attachments coupons to letters online, proficiency with computer systems, facilities code, Lot Codes, Customer Service. Front Desk Receptionist
BE Power Equipment - Decatur, TN
June 2021 to April 2024
Answering incoming calls, data analysis, monitoring and scheduling pickup,Greetings customers, experience Microsoft 365, Excel, word point, Syspro, entry analyst Quality Control Inspector
Fluid Routing Solutions - Lexington, TN
August 2017 to February 2021
Evaluated components and final products against quality standards and manufacturing specifications. Completed precise measurements using special tools. Communicated with production team members about quality issues. Weighed products prior to shipment to confirm accuracy. Inspected incoming and outgoing materials for accuracy and quality. Updated quality control records and reports.
Performed root cause analysis to identify and resolve defects, improving quality standards. Collaborated with production staff to establish and meet quality standards Customer Service Representative/Call Center
Hughes Network Systems - Remote
March 2015 to November 2017
Worked at home answering call’s, answering emails, troubleshooting when customer having issues. Cold calling when I had free time.
Education
Associate's degree in Medical Assistant Administrator Penn Foster - Scottsdale, AZ
November 2023 to Present
GED/ in Communications
Gibson County High School - Gibson, TN
August 2006 to May 2007
Skills
• Computer Networking (10+ years)
• Pathology (1 year)
• Communication skills
• Microsoft Office
• Customer service
• Computer skills
• Google Suite
• Windows
• Typing
• Organizational skills
• Google Docs
• Front desk
• Help desk
• Customer relationship management
• Marketing
• Customer support
• Phone etiquette
• Data entry
• Microsoft Excel
• Microsoft Powerpoint
• Microsoft Word
• Executive administrative support
• Calendar management
• Personal assistant experience
• English
• Microsoft Outlook
• Administrative experience
• Medical terminology
• Office experience
• Documentation review
• Supervising experience
• Research
• QuickBooks
• Budgeting
• Filing
• Medical office experience
• Childcare
• Time management
• Management
• IT
• Accounting software
• Presentation skills
• Long term care
• Leadership
• Public speaking
• Presentation skills
• Relationship management
• Certificate Knowledge addiction courses (8 years) Certifications and Licenses
Driver's License
October 2020 to October 2028
Certified Coding Specialist
Certified Bookkeeper
Certified Recovery Specialist
Certificate knowledge of Addiction
Present
Career goal was for myself to become Addicted Therapist. Took online classes finished earned Certification in knowledges Addiction Certification.
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