Security Guard Customer Support

OBJECTIVE

CONTACT

To obtain employment with a company that offers a positive atmosphere, where I can leverage my experience, and learn new skills for the betterment of the organization.

**** **** *treet Apt. C21

East Elmhurst, NY 11369

347-***-****

**********@*****.***

EDUCATION & CERTIFICATIONS

Associate in Nutrition & Diet – Pending LaGuardia Community College Long Island City

40-Hour Bartending/Mixology Certification New York Bartending School

American Heart Association – Basic Life Support Certification

NYS Security Guard license

NYS Driver’s License - Class D

PROFESSIONAL EXPERIENCE

Turn the Page…Again! – Bookstore January 2024 – April 2024

Temp. Bookstore Associate

-Greet customers, answer phones, and handle cash transactions

-Sort, price, and label incoming inventory; replenish stock according to genre

-Ensure customer satisfaction by providing customer support

7B Horseshoe Bar June 2023 – Present

Barback

-Assist Bartenders during peak hours

-Tidy up tables, counters, and other bar areas

-Restock bar with straws, coasters, and napkins

-Change out beer kegs, replace liquor bottles, refill ice bins

Sala One Nine NYC July 2019 – January 2020

Bartender

-Interact with customers, take orders and serve snacks and drinks

-Prepare alcohol or non-alcohol beverages for patrons

-Check customers’ identification and confirm legal drinking age

-Restock and replenish bar inventory and supplies

-Comply with all food and beverage regulations

Denny’s April 2016 – July 2019

Server

-Provided prompt and courteous service; maintained cordial demeanor to all team members and guests

-Demonstrated appropriate cash handling procedures and accurately completed transactions

-Prepared food and beverage orders; ensured timely delivery of all orders

-Maintained cleanliness of dining room and service areas

Sentinel November 2014 – April 2016

Security Guard

-Inspected and patrolled premises regularly

-Monitored property entrance

-Authorized entrance of people and vehicles

-Secured all exits, doors and windows

-Reported any suspicious behaviors and happenings

SKILLS

- Effective communication

- Customer Service

- Experienced with POS systems

- Team-work & collaboration

- Bilingual: English & Spanish

REFERENCES

Elle Fliegel, Manager

Turn the Page Again! –Bookstore

718-***-****

****************@*****.***

Nina Cassius, Assistant Manager

Turn the Page Again! – Bookstore

718-***-****

****************@*****.***

Mark Scotti,

Employment Specialist

Transitional Services for New York

****.******@*****.***

Contact this candidate