Multi talented customer service professional

G. Houston Gillespie

415-***-**** - **********@*****.*** - 1209 E Cannon; Fort Worth TX 76104

SALES ASSOCIATE DOLLAR GENERAL - FORT WORTH, TX; SEP 2023 - JAN 2024 Stocking inventory for purchase; Maintenance of facilities; Customer Service; Cashier duties RESERVATIONS AGENT AMERICAN AIRLINES - FORT WORTH, TX; APR - AUG 2023 Processing airline itinerary reservations for AAdvantage members; Customer Service DIGITAL PERSONAL SHOPPER WALMART - BEDFORD, TX; AUG 2022 - APR 2023 Retrieving, preparing and dispensing online pickup delivery orders; Maintaining order integrity and accuracy; Quality control; Replenishing inventory available for purchase; Customer service LUBE TECHNICIAN WASH DEPOT HOLDINGS INC - BEDFORD, TX; DEC 2021 - AUG 2022 Inspection, removal, replacement and disposal of motor vehicle engine oil; Maintenance of facilities CREW MEMBER PAPA JOHNS - IRVING, TX; JUN - NOV 2021 Preparation of fresh, made-to-order pizza; Receiving/processing customer orders; Customer service; Cashier duties SEASONAL WAREHOUSE ASSOCIATE AMAZON INC - HASLET, TX; NOV 2020 - MAR 2021 Assessing, replenishing and maintaining inventory of incoming products; Quality control of existing inventory; Loading/unloading both incoming and outgoing shipments as needed

WAREHOUSE ASSOCIATE RYDER LOGISTICS - FORT WORTH, TX; FEB - MAR 2020 Breaking down and repacking stored inventory in preparation for distribution; Quality control of inventory as necessary EVENT COORDINATOR ASSOCIATED STUDENTS OF KCC - KLAMATH FALLS, OR; FEB - JUL 2018 Planning, designing and managing various events throughout campus; Locating and securing sponsors and vendors; Representing and advocating for student body; Assisting students as needed over the duration of the semester DELIVERY DRIVER GRUBHUB - DALLAS/FORT WORTH, TX; 2014 - 2023 Pick-up and delivery of takeout orders in a timely and efficient manner; Ensuring customer satisfaction throughout the order process LEAD GRAPHIC DESIGNER IDEAL PRINTING OF NORTH TEXAS, LLC - FORT WORTH, TX; JUN 2008 - DEC 2013 Designing unique graphics for use as brand logos, signage and copy in, and direct sales of printed and promotional materials; Calculating quoted cost of custom orders; Ensuring accurate proofing of typesetting and design layouts; Sourcing, purchasing, and maintaining supply inventory as needed via multiple vendors; Post production finishing, such as collating, trimming, binding/ stapling, packaging and delivery of completed orders BARISTA DELESSIO MARKET & BAKERY - SAN FRANCISCO, CA; FEB 2007 - MAY 2008 Preparation of made-to-order coffee and espresso based beverages, Plating and serving fresh bakery items and sandwiches; Preparing catering orders for delivery; Customer service; Cashier duties GELATERE NAIA GELATERIA - SAN FRANCISCO, TX; JUN 2006 - JAN 2007 Filling orders of fresh-made Italian-style gelato and related desserts; Cashier and custodial duties DISASTER REMEDIATION WORKER M2/ROYAL CONSTRUCTION - BILOXI, MS; SEP 2005 - DEC 2005 Post-hurricane remediation of commercial property; Assessment of damage; Structural demolition, removal and disposal of damaged and potentially hazardous materials; On-site rebuilding and remodeling of damaged structures Klamath Community College; Klamath Falls, OR — 2017-2018; Phi Theta Kappa, Deans List Tarrant County College; Fort Worth, TX — 2012-2013, 2019-2020, Phi Theta Kappa Academy of Art University; San Francisco, CA — 2006-2008 Green B. Trimble Technical High School; Fort Worth, TX — Graduated w/ Honors 2005 References available on request