Case Management, Data Collection, Interviewing, Report Writing

SYNTHIA JEFFERSON

Rialto, CA ***** 909-***-****

**************@*****.***

PROFESSIONAL SUMMARY:

Professional individual with background and experience in case management, research and data collection, data analysis, and oral and written communication. Proficiency in meeting deadlines and skilled in fostering relationships with clients and building rapport.

SKILLS:

*Research and data collection *Analysis and Problem-solving

*Organized and detailed oriented *Case Management

EXPERIENCE:

Parking Enforcement Officer September 2023 – Current

Rialto Police Department Rialto, CA

Under general supervision, performs a variety of duties involved in the enforcement of City parking ordinances; enforces time-limit parking regulations on streets and City-operated facilities; interprets and explains parking rules and regulations; may need to participate in court appearances and or hearings; and performs related work as required.

Deputy Probation Officer April 2020 – November 2021

Orange County Probation Santa Ana, CA

Assessed risk of offenders and coordinated services. Implemented and tracked compliance with court-ordered services, terms, and programs, including substance abuse treatment. Investigated individuals before hearings and sentencing, testified in court, and recommended sentencing conditions. Maintained detailed and up-to-date case files on each assigned inmate or offender. Documented and reported all probation violations, assisting in writing violation warrants.

Probation Officer II May 2001 – April 2020

San Bernardino County Probation San Bernardino, CA

Met with and interviewed probationers and families to evaluate progress. Presented disposition reports and made sentencing recommendations to courts. Documented and reported all probation violations, assisting in writing violation warrants. Prepared case files and maintained detailed records on probationers. Investigated individuals before hearings and sentencing, testified in court, and recommended sentencing conditions.

EDUCATION:

Master of Science: Criminal Justice November 2014

National University San Bernardino, CA

CERTIFICATIONS:

Real Estate License - #02173823 Exp. 2026 Notary Public Commission - #2415968 Exp. 2026

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