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Customer Service Data Entry

Location:
Akron, OH
Posted:
May 06, 2024

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Resume:

TAMEA WILSON

*** ******* ****** *****, ****

330-***-****

*******@******.***

I am passionate about learning new things and growing my skill sets, which is why I constantly seek out new development opportunities. I have data entry, customer service, communication skills, multitasking, Microsoft, excel, fast leaner, experience. I am a certified barista.

EXPERIENCE

SEP 2019– APR 2020

BARISTA, starbucks

I was a certified barista.

SEP 2020 – APRIL 2021

RECEPTIONIST/OPTOMETRIC TECH, americas best contacts & eyeglasses

Made inbound and outbound calls, checked in patients, ran insurance, dispense glasses to make sure the fit correctly, moved up to a optometric tech did pretesting on patients,

JULY 2021- OCT 2022

CUSTOMER SERVICE REPRESENTATIVE, HUNTINGTON BANK

I took inbound calls back to back, worked in disputes department dealt with a lot of fraud I also de escalated calls.

APRIL 2021- JULY 2021

PATIENT SCREENER, CLEVELAND CLINIC

I took patients temperatures, directed patients to appointments.

EDUCATION

MAY 2019

HIGH SCHOOL DIPLOMA, east clc

Gpa 3.0, honor roll, Deca 3rd place.

SKILLS

Rise up (customer service credential)

Multitasking

Flexible & adaptable

Dedicated

Patient

ACTIVITIES

I volunteered at a home health aid facility as well with being certified as a barista/ optometric tech, I love to challenge myself and learn new things and step out my comfort zone to move up in my skill sets and careers.



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