Service Representative Data Entry

Juvia Vines

262-***-**** ************@*****.*** Racine, WI 53403

SUMMARY

BLS and CPR certified (current). Have experience in long- term care as well as short-term care patients. Proficient Service Representative knowledgeable about scheduling appointments, updating accounts and managing calendars. Offering 6 years of customer relations . Adept at resolving customer concerns and building retention. Talented Service Representative dedicated to customer satisfaction.

SKILLS

Patient Care & Safety

Handwashing

Privacy / HIPAA Regulations

Restorative Care

Medical Terminology

Applying elastic support stockings

Ambulation with a gait belt

Data Entry

Call Management

Scheduling

Positive and Professional

Customer Support

EXPERIENCE

Dental Service Representative, Dental Associates, Kenosha, September 2022-Current Kenosha, WI

Manage incoming and outgoing telephone calls, emails, and other correspondence in a timely manner.

schedule patients with correct Providers

Process invoices and payments to vendors according to company policies and procedures. Maintained accurate records of all office supplies to ensure optimal stock levels were maintained at all times.

Answer phone calls and welcomed visitors to office. Office Operations Associate, Department of Corrections, March 2019-April 2022 Racine, WI

Assisted with the preparation and execution of office operations such as mail distribution, filing, and data entry.

Managed incoming and outgoing telephone calls, emails, and other correspondence in a timely manner.

Processed invoices and payments for clients according to company policies and procedures. managed and maintained ankle monitors and equipment assisted at cop housing on a office associate level Office Associate, Veterans Home, May 2017-March 2019 Union Grove, WI

Managed incoming and outgoing mail, including sorting, delivery, and pickup of packages. Greeted visitors and clients

answered and rerouted incoming calls

managed patients money & withdrawals

Certified Nursing Assistant, WI Veterans Home - Boland Hall, July 2014-May 2017 Union Grove

Assist members/Veterans with their daily living activities Resident Care Tech, Southern Wisconsin Center for the Developmentally Disabled, March 2014-July 2014

Union Grove

Assisted patients with their daily living such as; bathing, clothing, eating and grooming Also reporting changes to nurse in charge.

Certified Nursing Assistant, Kenosha Estates Living & Care Center, March 2008-March 2014 Kenosha

Provide ADL's for my patients

Observe and report any changes to my Nurse.

EDUCATION AND TRAINING

Some college

Gateway Technical College Kenosha, Kenosha WI

REFERENCES

Sara Schroeder, Registered Nurse, 262-***-****, Sara_schroeder76@yahoo, 1571 17th ave, Kenosha, WI, 53140

Lisa Mathieus, LPN, 262-***-****, **********@*****.*** Maria Puente, Registered Nurse, 262-***-****, **************@*****.***, 9605 74th st, Kenosha, WI, 53142

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