Customer Service General Manager
Resume:
Angelicca Van Zandt
San Marcos, TX *****
*******************@*****.***
I'm a hardworking person, like for everything to run smoothly, but could also handle chaos and making sure myself and others are safe. I understand things happen and I do my best to be a success. Willing to relocate to: San Marcos, TX
Work Experience
Caregiver
The Philomena Assisted Living and Memory Care - Kyle, TX December 2023 to Present
Assisting with every day daily living tasks, helping in the dining room from time to time, take orders to go and deliver them, and answer call lights in the orderly fashion. Resident Advisor
Marbridge Foundation - Manchaca, TX
March 2022 to Present
Making sure residents are attending classes, help assist with everyday daily living, help set and achieve goals, provide encouragement, and assist with giving medication. Assistant General Manager (AGM)
Burger King - San Marcos, TX
May 2020 to March 2022
Taking order, distributing orders, cleaning, making sure employees are busy, managing money and labor, answering phones, calling in orders, and maintaining good consumer service. Arby's Shift Manager
Arby's - San Marcos, TX
July 2019 to December 2021
In charge of managing money and labor making sure employees are in dress code and doing what they're supposed to do and providing great customer service, taking inventory and ordering products. Food Preparer
Compass - San Marcos, TX
January 2020 to March 2020
Clean, prepare food for the next day, and make and sell tacos through the night. House Manager
D&S Community Services - Austin, TX
October 2017 to April 2019
Transporting to and from dayhabs, appointments, scheduling employees schedules, grocery shopping on a budget, and organizing outgoings once a week. Ground Lead - Donor Floor
BPL Plasma Donation Center - San Marcos, TX
October 2014 to June 2017
Providing good customer service, making sure staff are doing what they're supposed to do, performing venipuncture on donors, disconnecting, discarding use and soiled material into the sharps container, sending samples and collection bottles to processing. Caregiver
FE CARE INC - Seguin, TX
May 2010 to April 2012
Assisting with everyday living.
Caregiver
FE CARE INC - Seguin, TX
September 2008 to March 2010
Assisting with everyday living.
Education
Phlebotomy in Nursing
Career Academy - San Marcos, TX
March 2024 to April 2024
Cna in Nursing
career Academy - San Marcos, TX
January 2024 to March 2024
Certificate in Phlebotomy
Vista College Longview - Longview, TX
May 2014 to July 2014
Certificate in Medical office assistant
Gary job corps center - San Marcos, TX
April 2009 to March 2010
Certificate in Medical Assisting
Gary job corps center - San Marcos, TX
August 2008 to April 2009
High School Diploma in Basic academics
San Marcos High School - San Marcos, TX
March 2009
Skills
• Managing staffScheduling making sure task is finished Good communication skillsMultitasking OrganizingCleaning/ sanitizing (3 years)
• Customer Service (7 years)
• Microsoft Office (10+ years)
• Shift Management (3 years)
• Phlebotomy (4 years)
• Venipuncture (4 years)
• Vital Signs (10+ years)
• Management (4 years)
• Laboratory Experience (1 year)
• Experience Administering Injections (1 year)
• Medical terminology (10+ years)
• Specimen collection / processing (3 years)
• Memory Care (1 year)
• Caregiving (10+ years)
• Patient Care (2 years)
• Nursing
Certifications and Licenses
driver's license
March 2022 to September 2029
CPR Certification
June 2022 to June 2024
AED Certification
June 2022 to June 2024
CNA
April 2024 to April 2026
Certified Phlebotomy Technician
April 2024 to April 2024
BLS Certification
January 2024 to January 2026
Compact State Nurse License
Contact this candidate