Heather Page
Batavia, OH *****
************@*****.***
Summary
I'm a self motivated person with the ability to remain calm in chaotic, fast paced environments. I work well within a team and dependable. I adapt well to change and sometimes encourage it. I have great communication skills and work with other departments to resolve a issue or making improvements. I'm honest insightful and welcome challenges.
Skills
Great communication skills both verbal and written
Lead by example
Can handle fast paced and high pressure enviroments.
Safety awareness
Process Improvements
Training
Corrective Action
I have completed the Better Processing School Certificate ( worked w retorts and thermal processing)
Experience
October 2021 - February 2024
Baxters bna - Cincinnati, Ohio
Quality Assurance - Receipt Inspector
Look over COA's and COC' s per ingredient and abidding to customers specifications
Inspect flours rice, oatmeal and grains before being unloaded off the truck to prevent the chances of infestation or contamination
Performed mock recall audits and see how quick we were in gathering up all the correct information in a timely manner in case of a recall.
May 2017 - May 2021
Baxters bna - Cincinnati, Ohio
Area Lead
Evaluated employee performance and provided feedback in order to improve productivity.
Developed SWES and 5's for both packaging and fill room on commercial and military products.
Ensured employees were adhering to PPE and GMP's
Have Better Processing Certificate for working with thermal processing and retorts.
November 2015 - February 2017
Baxters BNA - Cincinnati, OH
MPC
Performed airs, burst, tensile, net weights and post testing per customer requirements and to ensure the food was cooked thoroughly and killed off
Works independently with little to no supervision.
Took the self initiative to learn other positions on my line to understand the whole line and cover positions should someone call off.
May 2007 - November 2015
Buffalo wings and rings - Cincinnati, OH
Shift Leader
Inventory, being responsible for cash in the store. Took nightly deposit to the bank, make the schedule, cover server position if someone called off. Helped servers with their tables
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Resolved customer complaints promptly and professionally.
Education and Training
2005
Glen Este High School Cincinnati, OH
General And Psychology
Northern Kentucky University Newport, KY
Some College (No Degree) Liberal Arts and General Studies