Project Management Security Clearance

Jacqueline Ross *

Jacqueline M. Ross

**** *********** **** #***, ******* Station, TX 77845 ***********@*******.*** 979-***-**** EXECUTIVE LEADERSHIP ~ BUSINESS OPERATIONS ~ TECHNOLOGY EXECUTIVE ~ NETWORK SECURITY ~ PROJECT MANAGEMENT ~ SOFTWARE DEVELOPMENT A highly organized United States Army Veteran (Prior TS/SSBI Security Clearance), strong writer, dynamic, results driven professional with a proven track record in executive leadership, technology, and project management. Adept at self-organization, prioritization, and process improvement. Confident and skilled in engaging with individuals at all organizational levels. Detail-oriented and resourceful team collaborator, proficient in supporting teams in project execution. Demonstrated ability to foster teamwork and motivate team members. Consistent success in completing project assignments within established deadlines while adhering to budget constraints. Strong communicator with exceptional time management skills. Analytical thinker and problem-solver, capable of devising strategies that align with key business objectives, particularly in project planning, constraints, and performance. TECHNICAL SKILLS

Office Applications/Skills: Extensive Cisco, Foundry, Alcatel, Tekelec STP's, IBM ISCP's, Cognitronics, Think Engine, IBM IPE's and Blade Servers, Nortel and other network vendor familiarity, SharePoint, SCRUM, Multiple Unix variations, Solaris, Linux, FreeBSD, HP/UX, AIX, DG/UX, Novell Netware 3.12 – 6.5, and Microsoft Windows SERVER/NT 3.51, 4.0, and 2000/2003/2008/2022, Lotus Notes, Final Cut Pro, OPERA, Microsoft Suite, Visio, Adobe Suite, Autodesk Suite, SPSS Statistical Software, NVivo Analysis Software, MAXQDA Analysis Software, JIRA, Scrum, PlanGrid, Smartsheet, Confluence, MS Project Programming Language: JavaScript, Python, Java, SQL, Oracle, Visual Basic, HTML/XML, Dreamweaver, C++, C, Linux, UNIX, COBOL, FORTRAN, Assembler

PROFESSIONAL EXPERIENCE

Comet National, Norcross, GA 03/2019 – 10/2021

Executive Director/Project Manager

• Ensure ongoing local programmatic excellence, rigorous program evaluation, and consistent quality of finance and administration, fundraising, communications, and systems; recommend timelines and resources needed to achieve the strategic goals.

• Manage multiple projects that exceeded over ($2,000,000.00) two million dollars.

• Ensure effective systems to track scaling progress, and regularly evaluate program components, so as to measure successes that can be effectively communicated to the funders and other constituents.

• Lead, coach, develop, and retain high-performance senior management team

• Build partnerships in new markets, establishing relationships with the funders, and political and community leaders at every expansion site.

• Develop the strategic business planning process for the program expansion into new markets.

• Deepen and refine all aspects of communications—from web presence to external relations with the goal of creating a stronger brand.

• Employ external presence and relationships to garner new opportunities.

• Managed project planning, scope development, and budget approvals.

• Assisted in the identification of risks and responses, created issue logs, and analyzed project costs and schedule variances.

• Participated in project meetings, gathered facts, reviewed scope, and developed communication plans. Jacqueline Ross 2

• Coordinated with internal and external teams, engineers, and architects throughout the project lifecycle, from design to implementation and support.

• Understanding of site compliance jobsite readiness: OSHA 10/30, ensuring teams certifications, contract agreements, insurance and bonding, wage and safety regulations etc. in some cases provided background checks.

• Worked with construction vendors, during bid processes, RFPs and attended kickoff, ensuring my team’s compliance within HSE regulations.

• Familiar with project CAD drawings, redlines, and as-build documentation. SCI Interior/Exterior Inc., Birmingham, AL 06/2014 – 09/2018 Business Operations Manager/Project Manager

• Supervised the interior design project from start to finish managing, training, and motivating the team of designers to complete the project.

• Managed schedule, metrics collection, shipping, inventory, and accounting for specified projects.

• Managed multiple projects that exceeded over ($5,000,000.00) five million dollars.

• Interacted with clients, contractors, and staff to communicate and enforce project goals and deadlines.

• Conducted site visits to ensure standards and schedules were met.

• Analyzed and guided space and design planning for implementation of interior design strategies.

• Managed financial and operational performance of multiple accounts simultaneously, ensuring quality work, deadline and budget adherence, and that plan creation and execution map to client goals.

• Lead teams in server and workstation rebuild projects, implementing and supporting new IT infrastructure, which included planning LAN/WAN deployments.

• Developed documentation outlining each location’s issues, negotiated contracts with vendors and hourly rates within resources familiar with Executone phone systems.

• Oversaw project planning, communications, and reports, providing timely progress updates and coordinating equipment repairs.

University of the Potomac, Washington, DC 01/2013 – 01/2015 Part-time Adjunct Professor

• Distributed and reviewed the course syllabus during the first-class meeting.

• Utilized active learning methods and demonstrated a variety of instructional strategies designed to assist the learner in meeting the objectives of the course.

• Remained abreast of ongoing developments and practices in the professional content area(s) of IT, Leadership, and Management.

VersaTech INC., Savage, MD 12/2011 – 03/2014

Operations Manager/Project Manager

• Directed the day-to-day activities of VersaTech’s team members to ensure that tasks were performed according to required procedures.

• Achieved operational objectives by contributing information and recommendations to strategic plans and reviews; prepared and completed action plans; identified trends; determined system improvements; implemented change.

• Met financial objectives by forecasting requirements; prepared annual budget, scheduled expenditures, analyzed variances, and initiated corrective actions.

• Managed multiple projects that exceeded over ($5,000,000.00) five million dollars.

• Ensured that all projects were delivered on time, within scope and within budget.

• Developed a detailed project plan to monitor and track progress; performed risk management to minimize project risks.

Jacqueline Ross 3

• Developed fundamental understanding of the business of the client (business model, strategy, products, people, culture, the challenges the client is trying to solve); the market context of the client

(competitive/cultural landscape).

• Introduced clients to new capabilities, initiated new business processes and displayed strong presentation skills.

• Establish data elements, definitions, codes, and standards.

• Develop and administer quality control, data verification processes, files conversion and consolidation, testing and maintenance, and backup requirements.

• Execute application modernization efforts that include the development of platforms to support its business services by incorporating innovations, tools, automations, modernizations, and development that cause for legacy systems to be migrated or modernized.

• Participate in the planning for new enterprise-wide administrative business software systems. Applied Computing Technologies, Springfield, VA 03/2010 – 11/2011 Systems Technical Manager/Project Manager

• Coordinated with FEMA's Information Technology Division (ITD) to ensure the effective operation, sustainment, and development of processes, systems, and data utilizing other information technology tools.

• Identified and promoted strategies to incorporate security requirements into short-term cyber security strategic plans.

• Provided support in developing and maintaining the short-term cyber security strategy. Ensured the alignment of the security strategy with the requirements derived from ongoing analysis, user community business requirements, external mandates, and standards, guidelines, and best practices.

• Responsible for planning and developing Microsoft (MS) Project schedule for proposals based on the Statement of Work.

• Worked in concert with team members, Information Security personnel and relevant Subject Matter Experts to process, analyze, and drive the remediation of all identified vulnerabilities.

• Monitored and advised on information security threats related to all infrastructure systems.

• Drive Plan of Action and Milestones (POAM) for all control deficiencies and vulnerability remediation.

• Assisted with self-audit functions as needed to ensure systems management infrastructure, systems, and processes to meet compliance requirements.

• Reviewed, Assigned, and Tracked actionable report items for vulnerability remediation.

• Qualys and Nessus vulnerability scan data to determine remediation priority.

• Worked with Business Owner to discuss technology Risks introduced by vulnerabilities.

• Conducted interviews with system owners to get all required information for assessment and to identify any gaps.

Verizon Core, Falls Church, VA 06/2006 – 10/2009

Communications Analyst

• NOC Analyst in a 24x7x365 environment responsible for the Surveillance and Integrity of the Verizon Signaling System 7 Nationwide Network.

• Evaluated, tested, analyzed data, and interpreted manuals to locate and clear trouble conditions; Isolated complex testing devices such as protocol analyzers and transmission measuring sets.

• Provided support to users and developers that included assisting in the development of plans, policies, budgets, and schedules.

• Prepared analytical reports; provided written notice to users regarding system updates and outages; used geographic information systems to present, organize, and interpret data. Jacqueline Ross 4

EDUCATION

Doctor of Management in Organizational Leadership w/Specialization in Information Systems & Technology, University of Phoenix, Phoenix, AZ, 05/2024 Master Business Administration w/Minor in Marketing, University of Phoenix, Phoenix, AZ, 2007 Bachelor of Science, Information Systems, Potomac College, Washington, DC, 2006

Contact this candidate