Customer Service Sales Associate
Resume:
Zhailyn Dotson
Jackson, MS *****
*************@*****.***
Work Experience
Stocker
Walmart - Madison, MS
November 2022 to December 2023
as a stocker in the backroom I assisted co-workers with freight, maintain log sheets, scanning inventory and accurate counting.
Warehouse Worker
Amazon Warehouse - Jackson, MS
September 2022 to November 2023
At Amazon I work as a picker participating in the same duties I would as if I was a cashier but in the warehouse with a robot.
I carry totes on a pallet jack throughout the warehouse. Sanitation Worker
Koch Foods - Morton, MS
August 2023 to October 2023
Responsible for disassembling equipment to facilitate cleaning and sanitizing equipment with proper gear and supplies and following specific guidelines and protocols. General Laborer
Koch Foods - Forest, MS
February 2023 to June 2023
General Laborers are responsible for processing chicken products on the production line and work throughout different stages of the production process. Markdown Lead
TJ Maxx - Ridgeland, MS
August 2021 to July 2022
At T.J.Maxx my job is to lead my markdown team with high scanning quality. I would frequently break down and put out freight, and I also played a huge role in customer service as a cashier and sales associate
Retail Sales Associate
Rainbows clothing store - Jackson, MS
November 2021 to May 2022
At Rainbow I did customer service as a sales associate. I greeted customers on arrival, assisted each customer with any questions they had about the purchase they wanted to make. I was a part of the markdown team, and I also was the lead of freight and maintained the shipment in the backroom. I then later started keyholder training.
Package Handler
FedEx Ground - Pearl, MS
August 2020 to July 2021
I’ve loaded and unloaded trucks, & sorted boxes on several sort towers. As a total I’ve worked 4 different positions at this job. I also received package handler of the month for the month of November 2020 Front Desk Assistant
Home Lending Group - Flowood, MS
June 2019 to August 2019
As a customer service representative and front desk assistant I answered the phone, checked the mailbox, and helped wherever I was needed in the office. Athletic Assistant
Boys and Girls Club of Central MS - Jackson, MS
May 2016 to November 2018
At The boys and girls club I served as a customer service representative helping assist the parents with questions and fee processing. I also organized activities for the children and I was in charge of daily monitoring of various age groups. I also assisted in the gym with athletics and I helped wherever help was needed around the facility.
Education
Diploma
Wingfield High School - Jackson, MS
May 2019
Skills
• Packaging (2 years)
• Freight Experience (4 years)
• Front Desk-cashier -customer service (4 years)
• Delivery Driver Experience (1 year)
• Materials Handling (1 year)
• Load & Unload (3 years)
• Pallet Jack (3 years)
• RF Scanner (2 years)
• Merchandising (4 years)
• Warehouse Experience (3 years)
• Shipping & Receiving (2 years)
• Order Picking (1 year)
• Ability To Perceive Clients
• Time management
• High awareness
• Compassion
• High level of patience Good communication Ability to get along with children and entertain them Encourage children in Performing task by themselves
• Customer support (2 years)
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