Customer Service Order Picker

Cathy Clark

Assistant

901-***-**** *********@*****.*** Byhalia, Ms 38611

Self-motivated Assistant provides administrative and organizational support in fast-paced environments. Proven track record of utilizing excellent time management skills to efficiently complete tasks and prioritize workloads. Demonstrated ability to develop and maintain positive relationships with clients and colleagues. Skilled at making complex tasks look effortless.

Experience

JAN '10 - PRESENT

Assistant Clark Construction, Byhalia, Ms

Assisted with permits

Spreadsheet, bids labor and materials

Received customer invoices and received checks

Verification documents were signed and filed

APR '21 - NOV '21

Order Picker Sephora, Olive Branch, Ms

Order picker

Filled orders with handheld scanners

Restock

Seasonal, part time

AUG '18 - NOV '18

Customer Service Representative Ferrell Propane, Olive Branch, Ms

Scheduled deliveries

Assisted customers with issues

Maintained knowledge of company products, recommended to customers

Customer service related to questions to resolve issues, took payments.

Three person office, not enough work to keep busy.

NOV '88 - JUN '14

Sr Claims Agent Fedex, Memphis, Tn

Strong customer service, inbound and outbound calls.

Problem solving, calming angry customers.

100 claims per day ranging from small amounts up to $ 50.000.00 lost, damaged shipments.

Worked closely with all departments, invoices, inspection reports, sales and security.

Took part in committees, assisted with training manual for new hires and training also.

Education

MAY '83

High School Diploma

Overton, Memphis, Tn

Skills

Community Service

AUG '17 - AUG '22

Election Poll Worker Election, Byhalia, Ms

Work polls election

Problem resolution

Claims processing

Customer service

Microsoft, Word, Excel, Training, phone etiquette

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