Customer Service Front Desk
Resume:
RACHEL HARMONY STEVENS
**** ***** ******. ******, **. 31794
****************@*****.***
VestCom Distribution
New Century, Kansas 66031
Supervisor Samantha Martin
Distribution and Packing
10/2023 - 03/2024
Warehouse work. Pick, pack, incoming sales labels placed on shipping boxes. Organized multiple stores with companies with hundreds of orders. Shipping labels, placing boxes on pallets. Laminating itemized items of the order in which the box holds.
Sam’s Club #8208
12200 West 95th Street
Lenexa, Kansas 66215
Manager Stacy Casidy 913-***-****
Team Lead
12/2021-10/2023
Managed 47 associates. Assisted management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure customer service.
Red Roof Inn
1400 Dawson Road
Albany, Georgia 31707
Owner Rich Patel 480-***-****
Front Desk Hospitality
Registering, scheduling online, phone, and email reservations. Deescalating concerns with guests. Assisting with room keys, groups, schools, retirement vacations.
REFERENCES
April Vafias 229-***-****
Sara Ferrell 816-***-****
Mindy Tyler 415-***-****
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