Software Engineer Technical Support

Craig M. Hoffmann

Status: US Citizen.

Home Address: Confidential.

US Zip Code: 53033

Phone Number: 262-***-****

Email: ********@*****.***

Birth Date: Confidential.

US SSN: Confidential.

Confidential Information: Drug test, blood test, home address, birth date, and US SSN will be provided pending offer of employment.

Computer Programmer/Software Engineer

For 35 years my goal has been to write software, fix software, solve problems, and do great work for my employer.

I am a results-driven professional with extensive experience in strategizing with teams to create software solutions that address specific needs and demands. Skilled in delivering presentations on targeted projects, verifying requirements, and developing technology solutions. Adept at expediting the resolution process for any concerns regarding products/technical support and facilitating excellent satisfaction. Proven achievement in software engineering, as well as managing projects and IT resources. Highly skilled in system design, data architecture, as well as testing, debugging, and modifying application code.

Summary

In my programming career, I’ve used many technologies, a few that I learned in college, but many more that were created later. Here are a few (in alphabetical order); .NET, ActiveToolbars, Agile, ASP, ASP.NET, AutoVUE, C#, CAMWorks, ChartFX, Chrome, CI/CD, Combit Reports, CRM, Crystal Reports, Customer Relationship Management, DOT NET, eMail, Embedded IE, Epicor ERP, EstiTrack ERP, Excel, FarPoint, Spread, Git, Git Extensions, GlobalShop ERP, GrapeCity Tools, HTML, IE, ImagXpress, INFOR ERP, Internet Explorer, JavaScript, JobBoss ERP, KDiff, M1 ERP, Manufacturing Software, MES, REST Services, Restful Services, Micro Services, Microsoft Access, Microsoft JET, Microsoft Office Objects, Microsoft SQL Server, Microsoft VB6, Microsoft Visual Basic, MIETrak ERP, MRP, MVC Architecture, MySQL, NoSQL, Object-Oriented Programming, OOP, Oracle DBMS, Oracle Manufacturing ERP, Oracle SQL, Outlook, ProfitKey ERP, RealTrac ERP, REST, Shoptech E2 ERP, Scrum, SOAP, Stimulsoft Reports, SyteLine ERP, TList, TypeScript, VB.NET, VB6, Visual Source Safe (VSS), Visual Studio, Visual Studio.NET, VisualMFG ERP, Waterfall, Web Services, WebForms, Windows API, WinForms, Word, XML, XML Objects

Education

University of Wisconsin – Computer Science

Career Experience

MatCut, LLC

Manufacturing Software

Jan 2022 to Present

Work in progress.

Software Engineer/Programmer

Create material cutting technology application/database/API for manufacturing.

Create Process Planning and BOM/Assembly application for manufacturing.

Program in VisualStudio.NET.

Shoptech Industrial Software, Inc.

Manufacturing ERP software

Apr 2015 to Dec 2021

Company sold.

Software Engineer/Programmer

Developed software for E2 Pro (desktop), E2 Shop (Azure hosted), and JobBoss (Azure hosted) systems.

Programmed web-based and desktop-based software.

Converted VB6 code to C# to migrate from desktop application to web application.

Conversed with end-users to ensure optimal functioning of the application.

Used version control systems Git and Visual Source Safe.

Avenue, Inc.

Website Developer & Management

Jan 2012 to Mar 2015

Company closed.

Software Engineer/Programmer

Designed web site for the company.

Developed custom Dealer Management applications for inventory orders, deliveries, work scheduling, and expense reporting.

Managed employees, inventory, and work scheduling.

Utilized various technologies including HTML, ASP, Visual Studio, WebForms, Microsoft SQL Server, Microsoft Jet, and Crystal Reports.

Realtrac Systems, Inc.

Manufacturing ERP software

Jan 2006 to Dec 2011

Company sold.

Software Engineer/Programmer

Led the successful upgrade of Realtrac 16-bit client application to 32-bit..

Wrote new software functionality.

Debugged existing software issues.

Micro Estimating Systems, Inc.

Manufacturing Process Planning & Cost Estimating Software

Feb 1987 to Dec 2005

Company moved out of state and was later sold.

Lead Software Engineer, IT Manager, Customer Support Manager, VP of Development, Office Manager

Managed a team of five programmers, two customer support personnel, one hardware specialist, one multi-media developer, one training coordinator, and three office staff members.

Planned and orchestrated daily operations, identified improvement opportunities to ensure the longevity and success of the business, and implemented strategies designed to drive the company’s expansion, resulting in the company’s growth from a start-up to the industry leader in the market.

Designed and wrote the industry leading cost estimating system for manufacturing (www.microest.com)

Built integrations to ERP systems including JobBoss, Shoptech, M1, GlobalShop, EstiTrack, RealTrac, ProfitKey, VisualMFG, MIETrak, Epicor, Oracle Manufacturing, INFOR, SyteLine. Integrations synchronized quotes/opportunities, orders/jobs, inventory, and customer/vendor data.

Integrated SolidWorks and CAMWorks to add CAD solid model feature recognition and process automation.

Created an integrated web app for raw material purchasing.

Wrote a Best-In-Class multi-level Parent/Child Bill of Material/Assembly application that can be nested infinitely to handle any size assembly. The assembly can contain raw materials, purchased parts, manufactured parts, and manufacturing operations. Raw materials and purchased parts are all linked to the database, so if standard costs change the assembly can be updated automatically with new pricing. Importing a SolidWorks assembly was also supported.

Wrote cycle time calculators for 36 different machine tool types and manufacturing processes.

Contact this candidate