Customer Service Representative
Resume:
abbi french
Connersville, IN *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
The measure pro - Dalton, GA
June 2022 to Present
Develop training materials and procedures, or train users in the proper use of hardware or software. Prepare evaluations of software or hardware, and recommend improvements or upgrades. Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software. Modify and customize commercial programs for internal needs. Confer with staff, users, and management to establish requirements for new systems or modifications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Verify accuracy of billing data and revise any errors. Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.
Keep records of invoices and support documents.
Resolve discrepancies in accounting records.
Type billing documents, shipping labels, credit memorandums, or credit forms, using typewriters or computers.
Contact customers to obtain or relay account information. Answer mail or telephone inquiries regarding rates, routing, or procedures. At home job
Housekeeper
Healthcare solutions - Richmond, IN
September 2022 to February 2023
I clean residents rooms, shower rooms, dinning room, activities room and nursing stations. DSP1
Bench Mark Human Services - Richmond, IN
August 2018 to December 2019
took care of Adults with disabilites monday-friday in a center sitting than on weekends worked in homes. I passed meds, emptied cath bags, passed meds, cooked, cleaned and done daily living skills. DSP (Direct Support Professional)
ResCare - Centerville, IN
September 2016 to April 2018
Worked in a high behavior home in centerville, indiana. I passed meds, done weekly outings, daily living skills, cooked, cleaned and was there mentor.
Deli Clerk/Cashier
Walmart - Richmond, IN
February 2005 to July 2010
worked in the deli, done orders on deli trays, fried foods, stocked shelves, and customer service. Education
new castle,indiana in vocational (business technology Lab New Castle Chrysler High School - New Castle, IN
August 2002 to June 2003
High school or equivalent in General Studies
Tri Jr. Sr. High School - Straughn, IN
August 2000 to June 2003
Skills
• internet, microsoft office,excel, word and powerpoint
• Food Service
• Packaging
• Laboratory Experience
• Warehouse Experience
• Order Picking
• Caregiving
• Cleaning
• Computer skills
• Home care
• Childcare
• Customer service
• Medication Administration
• Vital Signs
• Patient Care
Certifications and Licenses
CPR Certification
First Aid Certification
Assessments
Work motivation — Proficient
August 2020
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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