Customer Service Front End

ANTHONY MOSIER 224-***-****

Pingree Grove, IL **********@*****.***

SUMMARY

Friendly customer service professional committed to providing high quality service and developing relationships.

PROFESSIONAL EXPERIENCE

Walmart 2015-Present

Customer Service / Front end

Ensure all customers are greeted, and provided complete customer satisfaction

Assists with all customer returns, issues and questions

Responsible for loading, unloading and stocking of product and brand displays

Provided Front End and cross department service and support helping peers accomplish their tasks

Recognized and Awarded Employee of the month on multiple occasions

Ensure the community is cared for and maintenance is completed within the buildings

Sears Holdings 2013-2015

Cashier Men’s Department

Responsible for processing sales transactions.

Maintain adequate change denominations in the cash drawer and request additional change as needed.

Work as a team to meet sales goals

Handle customer complaints

Stay up to date on merchandise, promotions, advertisements and product information.

Reconcile cash drawers and sales receipts

Generoso Pizza 2008-2013

Cashier/ Front End

Greet all customers and process sales transactions.

Handle inbound calls and take orders

Stock and prepare salads.

Order dry products as needed. Maintain log of inventory

Handled volatile situations with owners by listening and addressing their concerns.

EDUCATION

Lake Park High School, High School Diploma

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