Catalog Analyst
Resume:
Sakthivel Balaraman
Catalog Specialist
*************@*****.***
PERSONAL STATEMENTS
Catalog Specialist with 13 years of experience in catalog product information, work with vendors and internal and external teams to ensure accuracy, maintain records of changes, and monitor inventory levels. Additionally, they provide product recommendations to customers and advise internal teams on catalog optimization.
WORK EXPERIENCE
Senior Process Associate
CES Limited [ September 2010 – August 2016]
Responsibilities:
Collaborate in developing and creating product catalogs, including organizing and categorizing products effectively.
Regularly monitor and update product information in the catalog, ensuring accuracy, completeness, and consistency.
Liaise with vendors and internal teams to obtain accurate product data, resolve catalog-related issues, and optimize content.
Maintain detailed records of changes and updates made to the product catalog, ensuring version control and easy accessibility.
Monitor and manage inventory levels in the catalog, ensuring product availability is accurately reflected.
Provide product recommendations and advice to customers, assisting them in finding the right products based on their needs.
Contribute to developing promotional materials related to the product catalog, ensuring accurate and engaging representation of products.
Offer recommendations to internal teams on catalog optimization, leveraging insights and market trends.
Conduct research and analysis of market trends, identifying new products and opportunities for inclusion in the catalog.
Ensure compliance with applicable regulations and standards, such as product labeling and categorization.
Develop and maintain organized databases, ensuring data integrity and easy access to catalog information.
Prepare and present regular reports on the status of the product catalog, including updates, performance metrics, and recommendations for improvement.
Perform other duties as assigned, contributing to the overall success of the catalog and organization.
Catalog Specialist
Cognizant Technology Solutions [ September 2016 – April 2024]
Current Role [Vendor- Walmart]
As a Catalog specialist will be responsible for working on one or more critical programs or tasks for a product category. The tasks include (but not limited to) audit vendor submissions to meet Walmart's catalog standards, interacting or coordinating with suppliers/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and performed. The individual is expected to perform these tasks by using fair judgement in understanding instructions provided by the process lead/manager. The role will have daily deliverables across productivity, quality and utilization as basic metrics. This role will work with various partners within the organization to enhance the business. Delivered everyday list items with multiple PTG's with the given TAT time Walmart Wall-E application tool.
Responsibilities:
Optimized product catalog with accurate and consistent information.
Well-maintained inventory levels that align with product availability.
Timely and accurate reporting on catalog performance and updates.
Increased customer satisfaction through accurate and comprehensive product information.
Improved promotional materials that effectively showcase products.
Proficiency in cataloging software, databases, and systems.
Excellent communication and organizational skills, with the ability to work collaboratively with cross-functional teams.
Manage everyday work activities and Dashboard & MIS Reports informed senior manager appropriately.
Strong multitasking abilities and the ability to thrive in a fast-paced environment.
Meticulous attention to detail and accuracy in catalog management.
Ability to meet deadlines and prioritize tasks effectively.
Excellent customer service skills to provide product recommendations and support.
Analytical and detail-oriented, focusing on ensuring data accuracy and catalog optimization.
Team player, collaborating effectively with internal teams and vendors to achieve catalog goals.
Self-starter with strong problem-solving skills, proactively identifying and addressing catalog-related issues.
Innovative mindset, constantly seeking opportunities to enhance the catalog's functionality and user experience.
Proficient in MS Office tools.
Ability to understand a problem, perform root cause analysis and identify constraints to recommend a solution.
Highly organized, managing catalog data and documentation efficiently.
Efficient and reliable, delivering accurate and timely catalog updates.
#Catalog Management #Service Catalog #Customer Service #Customer Interaction #Product catalog
#Walmart catalog #Amazon catalog #Catgory #Product type #e commerce #E-commerce # eCommerce
#Listing products #Vendor management #Suppliers #Merchants #Catalog analyst #Catalog executive
#Team lead #SME #Manager #MIS #Advanced Excel
CONTACT DETAILS
Email: *************@*****.***
Address:
No: 40/9B,
5th Cross St
Ranganathapuram,
West Tambaram,
Pin- 600 045.
EDUCATION
* BCA- Madras University – 2012
* Diploma in computer Engg-2008
* COPA - Computer Operator and Programming Assistant - 2005.
* H.S.C – 2004
* S.S.L.C - 2001
* Developing Skills
* Managing Skills
SKILLS
* MIS
* Advance Excel
* MS office
* Communication Skills
* Developing Skills
* Managing Skills
LANGUAGES
* English (Professional)
* Tamil (Native)
INTERESTS
* Farming
* Swimming
* Cooking
* Reading
REFERENCES
* Reference 1
(CES LTD)
* Reference 2
(Cognizant India Pvt Ltd.)
#Catalog Management
#Service Catalog
#Customer Service
#Customer Interaction
#Product catalog
#Walmart catalog
#Amazon catalog
#Catgory
#Product type
#e commerce
#E-commerce
# eCommerce
#Listing products
#Vendor management
#Suppliers
#Merchants
#Catalog analyst
#Catalog executive
#Team lead
#SME
#Manager
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