Quality Assurance Software Qa
Resume:
Billie Bean Grant
**********@*******.***
Education:
Bachelors of Arts in Business Communications, Purdue University
Master Degree program studies- Golden Gate University
Technical Skills:
Experience testing in and using .Net, ASP, IIS, SQL, XML, ServiceNow, Salesforce, Windows, SharePoint, Compuware QA
Director, Quality Center, Provenir, MS Word, MS Excel, MS Project, MS Visio, PowerPoint, ISO 9000, Confluence.
SDLC, Agile/SCRUM, DevOPS,Waterfall and Extreme Programming methodologies. Manual testing, including writing and executing test scripts and developing and delivering testing results, progress and metrics. User
Experience and User Acceptance Testing (UAT) and Training. Business Analysis capacity (Evaluated business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions).
Skilled in using HP-ALM
TFS, Bugzilla, and JIRA to manage test reporting, defect resolution, results analysis and metrics.
Multi--Lingual
Professional Experience:
Horace Mann Addison, TX Mar 23-May 24
Software Quality Analyst/Tester-Expert
Manage project specific QA responsibilities for the implementation and testing activities related to enterprise integration and implementation projects in Agile environment.
QA test plan development planning and execution.
UT Test planning support
Responsible for Functional Testing and Regression Testing.
Carry out procedures to ensure that all information technology solutions and services meet company quality standards and user requirements.
Estimate and plan for development of test framework.
Perform system, integration, functional, data validation, and performance testing as well as facilitate user acceptance testing functionally to assist with problem solving and project activities.
Respond to inquiries, requests in a timely fashion.
Effective written and verbal communications in a professional manner to management, business partners, associates, and external resources.
VLink/CGI Dallas, TX AT&T Apr 22– Oct 22
UAT Test Manager (Contractor)
Managed the QA responsibilities for the implementation and testing activities related to enterprise integration and implementation projects in Agile environment
Created UAT Test pan and included Test Cases for all the functionality needed by the business users
QA test planning and execution in the .Net framework.
Cloud testing
Responsible for Functional Testing and Regression Testing.
UAT test preparation and support.
Assisted in the development of training on new and enhanced system to production in cloud environment.
Created and executed project work plan according to customer requirements.
Scheduled and conducted meetings and communicating testing status and wrap up
Rose Intl, Dallas TX - MUFG Mar 22– Apr 22
QA Analyst
Responsible for Functional Testing and Regression Testing for KYC in support of Anti-Money Laundering for Union Bank.
Assisted in the development of training on new and enhanced system to production in cloud environment.
MVP, MMP and Operational Readiness
Back office experience regarding payments and ACH
Developed and Executed testing artifacts according to customer requirements in Banking domain.
Scheduled and conducted meetings and communicating testing status and wrap up
VLink, Dallas, TX - AT&T Sep 21–Dec 21
Test Analyst (Contractor)
Managed the QA responsibilities for the implementation and testing activities related to enterprise integration and implementation projects for AT&T
UAT Test pan and included Test Cases for all the functionality needed by the business users
QA test planning and execution in the .Net framework.
Cloud testing
Responsible for Functional Testing and Regression Testing.
Assisted in the development of training on new and enhanced system to production in cloud environment.
Created and executed project work plan according to customer requirements.
Scheduled and conducted meetings and communicating testing status and wrap up
DISYS, Euless, - TX Kaiser Permanente Mar 2021– Sep 2021
Software QA Analyst (Contractor)
Assured project management processes and methodologies with the project and program test community supporting the health insurance platforms.
supporting health insurance
Responsible for assembling and monitoring integrated test schedules across the SDLC for projects and across multiple projects for programs.
Directed and assisted Test Phase Leads in identifying and estimating resource needs and testing schedules, entrance and exit criteria to test phases, establishment of testing projects in Quality Center and API testing using Postman.
Escalated functional, quality, and scheduled issues appropriately.
Collabera, Irving, TX - Wells Fargo Mar 2020– Nov 2020
UAT Analyst (Contractor)
Thoroughly document all phases of the UAT process related to loan financing in Banking domain.
MVP, MMP and Operational Readiness experience
Develop test plan and test scripts
Work with business on UAT and regression test scripts
Assist in the execution of test plans for assigned projects including manual testing and API testing using Postman.
Review various requirements documentation to ensure they are complete and testable
Conduct end to end regression testing and validation using JIRA and HP ALM in Agile environment
Identify, log and ensure tracking of defects using JIRA and HP ALM
Ensure defect resolution
Act as a voice for the line of business during testing
Beacon Hill Staffing, Irving, TX-CVS Oct 2019 – Jan 2020
PAR QA Analyst (Contractor)
Work with functional teams on defect resolution, tracking, and follow-up including PBM Benefits setup, Benefits coding, and Account Management
Support and execute Integrated Accumulations Audit automation (Excel based comparison tool)
Support and execute PAR (Internal Benefits validation tool)
Distribute PAR output summaries upon successful completion of PAR
Monitor SFDC cases, create new SFDC requests for identified possible defects, and track to closure for PAR completion
Support testing effort as resolution point person for UAT
Utilize performance monitoring data to refine performance test plans for application upgrades.
Execute functional testing, UI testing, regression testing, and system integration testing
Assure data mapping is correct and that no duplication of exist
Create both positive and negative Test Scenarios
RHT, Irving, TX Mar 2019 – Sep 2019
QA - Client Services (Contractor)
Supporting the unparalleled combination of experience, advanced technology, workforce stability for insurance claims
Implementing quality assurance practices and sound business continuity procedures
Ensuring customers have the best possible experience in their claims support
Exxon Mobil-Fort Worth Aug 2018 - Jan 2019
Software Test Analyst (Contractor)
SAP conversation project Test Analyst for UAT
Collaborates with performance monitoring team to profile applications.
Using HPALM, perform testing and analysis to ensure project remains on track.
Testing SAP financial MDG.
Support testing effort via resolution point person
Utilizes performance monitoring data to refine performance test plans for application upgrades.
Assists in the evaluation of new performance tools and capabilities.
Review operating standards and best practices that bring clarity to the software development.
IAG-Dallas Mar 2018 – May 2018
Software Analyst (Contractor)
Software analysis and testing supporting the health insurance offerings and platforms.
Enhanced existing process to identify and escalate priority issues using Confluence and JIRA, thereby reducing project delays and improving teamwork.
Documented results of JIRA workflows and process audits.
Prepared and executed manual software tests including Web testing, GUI, Regression, UX, UAT and Performance.
Documented and tracked software defects.
Built a Knowledge Base by documenting knowledge in Excel and MS Word.
Created documentation on testing logs.
Entered and tracked test cases and defects in HPALM.
Performed testing of Web Services using web-based testing approaches.
Worked in conjunction with offshore and local team to meet software deliverables using Scrum and Agile methodologies.
Performed database validation via SQL queries.
Execution on tests in .NET environment.
Global Tel Link-Fort Worth Jan 2016 – Mar 2018
Sr. Software Quality Assurance
Developed guides and documentation for JIRA usage.
Documented results of JIRA workflows and process audits.
Enhanced existing process to identify and escalate priority issues using Confluence and JIRA, thereby reducing project delays and improving teamwork.
Analyzed and reviewed current application functionality to determine potential areas of improvement.
Maintained schedule of project releases in JIRA.
Identified and tracked new and existing bugs using JIRA.
Exceeded analysis and testing objective.
Prepared and executed software test plans.
Using HPALM, perform test analyst to ensure test is moving forward
Documented and tracked software defects.
Built a Knowledge Base by Documenting Knowledge in Excel and MS Word.
Created documentation on testing logs.
UAT Test Planning and execution
Performed testing of Web Services using web-based testing approaches.
Performed validation.
Executed tests in .NET environment.
Fossil-Richardson Oct 2015 – Dec 2015
Business Analyst
Documented and disseminated Business and Functional Requirements documents (BRD and FRD).
Developed and Document Test Plan document.
Organized and prepared Requirements Traceability Matrix to map test steps to requirements.
Coordinated testing efforts and testing execution.
Developed and Documented Test Cases.
Monitored and controlled testing process.
Test Reporting and Documentation.
Tarrant County -Fort Worth Jul 2015 – Oct 2015
Senior Software Quality Assurance (Contractor)
Documented and disseminated functional specifications in support of the requirements document (BRD).
Prepared Test Plan document and Test Cases.
Organized and prepared Requirements Traceability Matrix to map test steps to requirements and conditions of acceptance (CoA).
Coordinated testing efforts and testing execution.
Monitored and controlled testing process.
SV LLC-Grapevine Apr 2015 – Jul 2015
Business Analyst/Quality Assurance (Contractor)
Tested POS restaurant software components.
Prepared and Functional Requirement Documents.
Elicited requirements from internal stakeholders
Built a Knowledge Base by Documenting Knowledge in Excel and MS Word.
Created documentation on testing logs.
User Acceptance Testing.
Blue Cross Blue Shield-Richardson Sep 2014 – Jan 2015
Test Manager (Contractor)
Assured project management processes and methodologies with the project and program test community supporting the health insurance platforms.
supporting health insurance
Responsible for assembling and monitoring integrated test schedules across the SDLC for projects and across multiple projects for programs.
Directed and assisted Test Phase Leads in identifying and estimating resource needs and testing schedules, entrance and exit criteria to test phases, establishment of testing projects in Quality Center.
Escalated functional, quality, and scheduled issues appropriately.
Established and managed key testing milestones and working with Test Phase Leads to adjust project schedules and resources to meet the needs of customers.
Coordinated communication with all areas of the enterprise that impacts the scope, budget, risk, and resources of the test effort being managed.
Assisted Test Phase Leads and Project Program Manager(s) in identifying and prioritizing testing related risks and mitigation approaches to achieve the goals of the project.
Managed one or more projects of medium to high complexity, and managed multiple test coordinators in a program environment.
User Acceptance Testing and Training.
Complied with HIPAA.
NYAB-Train Dynamic Systems-Irving, TX Jun 2013 – Jul 2014
Software Test Engineer
Managed test case defect management reporting utilizing JIRA and Bugzilla.
Executed test cases, document test records highlighting testing progress against project schedule.
Applied SDLC methodology by developing functional specifications, test plans, test cases, and test procedures for TDS 5000 and TDS 6000 train simulator software and hardware products, including GPS and Logistics software.
Provided effort estimation for testing activities for planning purpose.
Executed functional tests for TDS 5000 and TDS 6000 Train Simulator validating: Positive Train Control (PTC), Distributed Power (DP), FIRE Display, and Train Route Visual Verification for Computer Graphics (CGI).
Participated in product functional test reviews to ensure testability and requirements compliance.
Participated in process development related to software testing activities.
SABRE-Westlake, TX May 2013 – Jun 2013
Senior Software Quality Assurance-Team Lead (Contractor)
Test Case development and execution for travel and reservation system.
Performed testing of Web Services using web-based testing approaches.
Identified new and existing bugs for software migration and UAT.
Performed XML validation and testing.
Executed tests in .NET environment.
Verified Content look and feel.
Health Markets-North Richland Hills, TX Aug 2012 – Mar 2013
Software Quality Assurance
Business Analyst and Quality Analyst responsibilities supporting health insurance enrollment.
QA test planning and execution.
Wrote functional specifications based in user input regarding the operation of the system and application.
Created UAT Test pan and included Test Cases for all the functionality which needs approval from the client.
Used Quality Center to track defects, analysis of defects and risk reporting.
Communicated with Business Users to ensure requirements were being met.
Responsible for Functional and Integration Testing, Regression and Systems Testing.
Created and executed project work plan according to customer requirements.
Effectively applied Scrum and SDLC methodology.
Tested in Web based environment.
User Acceptance Testing and Training.
Pier I-Fort Worth, TX Jan 2012 – Aug 2012
Business Analyst/Senior Software Quality Analyst (Contractor)
Developed and documented Functional Specification documentation.
QA test planning and execution.
Created UAT Test plan and included Test Cases for all the functionality which needs approval from the client.
Used Quality Center to track defects, analysis of defects and risk reporting.
Communicated with Business Users to ensure requirements were being met.
Coordinated meetings to ensure that testing scenarios were complete.
Development of Test Approach and Plan.
Responsible for Functional and Integration Testing, Regression and Systems Testing.
Created and executed project work plan according to customer requirements.
Applied Scrum and SDLC methodology.
User Acceptance Testing Design and Training.
VideoPlus, Dallas, TX Aug 2011 – Jan 2012
Business Analyst/Senior Software Quality Analyst
Managed the QA responsibilities for the testing of ecommerce specific applications.
Created UAT Test pan and included Test Cases for all the functionality which needs approval from the client.
Prepared status reports and present to upper management.
Partnered with programmers and developers to ensure coverage.
Worked with off shore teams as part of project QA/BA efforts.
Used Quality Center to track defects, analysis of defects, risk reporting responsible for Functional Testing.
Responsible for Integration Testing and Systems Testing.
Created and executed project work plan according to requirements.
Effectively applied SCRUM development methodology.
Testing of Salesforce for client management
Development environment was Agile - XP.
AT&T, Dallas, TX May 2011 – Aug 2011
Business Analyst/Senior Software Quality Assurance (Contractor)
Managed the testing of in-house application designed to manage and track External Affairs and Legal financial items.
Applied SDLC methodology/SCRUM.
Created UAT Test pan and included Test Cases for all the functionality which needs approval from the client.
Partnered with programmers and developers to ensure coverage.
Participated in quality reviews on all software prior to delivery.
Used SharePoint for project tracking as well as to track defects, analysis of defects and risk reporting.
Responsible for Functional, Regression, Integration, Performance and Systems Testing.
Created and executed project work plan according to requirements.
Prepared status reports and present to upper management.
Development environment was Agile.
Pier I, Fort Worth, TX Mar 2011 – May 2011
Senior Software Quality Assurance (Contractor)
Created and executed project work plan according to customer requirements.
Managed the testing of the new Siterra Software application for US Headquarters location to manage and track store properties and other real estate for accounting purposes.
Created UAT Test pan and included Test Cases for all the functionality which needs approval from the client.
QA test planning and execution.
Development environment was Agile.
Used Quality Center to track defects, analysis of defects and risk reporting.
Responsible for Functional Testing, Regression and Performance Testing.
Used T-SQL to create queries.
Applied SDLC methodology.
Alcon Labs, Fort Worth, TX Oct 2010 – Nov 2010
Software Quality Assurance
U. S. Census Bureau Apr 2010 – Jul 2010
Production & Quality Control Enumerator Consultant
AT&T Sep 2009 – Nov 2010
Senior Software Quality Assurance E-Commerce (Contractor)
Alvarez & Marsal Jul 2009 – Sep 2009
Software Quality Assurance (Contractor)
AmeriCredit (GM Financial) Feb 2007 – Apr 2009
Software Quality Assurance
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