Financial Services Information Technology

John J Norman

**** ****** **** *****, *****, Texas 75093 *********@*****.***, www.linkedin.com/in/ john-norman--93957a25 972-***-****

Professional experience

Profile

Mr. John J. Norman is an I.T. subject matter expert specializing in Strategy and Transformation consulting within the Banking industry. Mr. Norman is a seasoned Information Technology professional with over 40 years of experience in the global Financial Services sector. He has held a variety of positions within the industry ranging from programmer to CIO which provides him with a unique global business perspective. He has worked for Big Four firms, software vendors, professional services firms, retail and commercial banks, donor agencies (World Bank, IFC, USAID) and foreign governments.

His leadership efforts have resulted in saving the British government 33 million pounds sterling on PC and server replacement for the Department of Works and Pensions, the reconstruction of financial services in Bosnia and the breaking of fraudulent tax payments being made daily by banks and commercial businesses, generating $73 million in revenue for the development of an offsite delivery centre for the second largest credit union in the U.S. and defining new naming conventions for credit inquiry for the Bank of Indonesia reducing millions in redundant credit status inquiries by reducing data storage costs.

Key Skills

Strategy and Transformation: Business and Market Development, Profit and Loss responsibility, Contract and Agreement negotiations, IT Diagnostic Evaluations, Project and Program Management, Systems Integration and Simplification, Outsourcing and Vendor Relations, Systems Processes and Procedures, Organizational Development, Client Relationship Management, Sales and Marketing of Financial Services solutions, BPM, BPO, AMS, Blockchain and Agile methodology.

Banking Technologies: Hogan, Systematics, Temenos, FIS, Flexcube, Misys, Finacle, SAP, Jack Henry, Alnova, Finacle, Mambu, Thought Machine, and others.

Financial Services: Accounting, Loans, Credit/Debit cards, Smart Cards, ATM's, EFT/POS, Cash and Wealth Management, SME's, Capital Markets, Credit Bureau, Call Centres, Branch Management, Product and Fee Factory, MIS, Channel Management, Mobile Payments, Web-Based Technologies, and Business Intelligence.

Career History

2/22 – Present, Mobile Equity Corp., Dallas, Texas

Vice President, Global Business Development

Responsible for marketing and sales of QRUZ Pay, a patented (USA, Taiwan, South Africa, Canada, Israel) mobile payments system/App that operates with any phone and any point of sale, reduces fraud/chargebacks. Our development team is based in Nice, France and our legal team is in Silicon Valley, California. Current efforts include rollout of total systems for a major bank in Vietnam and elimination of large currency paper bills in India.

3/19 - 2/21, Infosys Technology, Richardson, Texas

Principal Consultant services – US Expert

Provide senior level guidance and experience in selling Financial Services software, Cloud, SaaS and services to major banks in the U.S. Expertise in Digital Banking in Financial Services, Retail and Commercial Payments, Retail and Commercial Core DDA and Lending as well as understanding of IT application landscapes and latest technologies. Responsible for evaluation and selection of Cloud based alternatives and relative Fintech alliances.

12/14 – 11/18 DXC Technology, Frisco, Texas

Director, Banking Principal, North America

Provide subject matter expertise, thought leadership, go-to-market strategy, business development and account relationship management for products and services to the banking industry in the U.S and abroad. Built,staffed and managed off-site Delivery Centre for second largest Credit Union in the U.S for functional and operational enhancements to Hogan banking system generating $73 million in revenue over 5 years.

05/13 – 04/14 IBM, Dallas, Texas

Senior Management Consultant

Global Business Services, Strategy and Transformation. Provide Senior level expertise in Banking Strategy and Transformation Practice within the Financial Services team. Responsibilities include support and leadership of teams implementing business process or technology changes for financial services clients.

02/2012 - 03/2013 – World Bank, Washington D.C., U.S.

Senior Advisor

Provided technical and banking industry expertise to global World Bank clients. Performed I.T diagnostic evaluations of World Bank clients globally relative to Financial Systems performance and improvement.

09/2010 - 01/2012 – Accenture, N.Y., U.S.

Senior Manager, Global Financial Services

Responsible for business development of the Alnova Core banking system globally including the execution of the sales program strategy and related Financial Services products and technology.

12/2008 - 08/2010 – World Bank, Washington D.C., U.S.

Senior Advisor

Performed diagnostic evaluations of Core banking and related systems performed in St. Lucia, Malawi, Kenya, Mozambique, Egypt, Republic of Georgia, Azerbaijan, Yemen, Pakistan, Ethiopia, Uzbekistan, and the Philippines. Led team of credit analysts, credit bureau operations and I.T. professionals in the design of new Credit Bureau reporting system for the Central Bank of Indonesia.

03/2003 - 12/2006 – Electronic Data Systems, London, Great Britain

Global Agility Alliance Director

Primary interface to Agility Alliance Team service providers and the Department of Works and Pensions. Managed selection process for primary vendor to replace 183,000 desktops and servers as well as branch related infrastructure. Replacement of existing provider resulted in saving to the DWP of 33 million pounds sterling.

Managing Director for EDS Consulting Services, ABN AMRO Bank in Amsterdam, and London. Directed all consultant activities related to AMS Wholesale banking across global enterprise, generating USD $25 million in revenue. Developed Future State Architecture for Wholesale bank, designed and implemented MIS Blueprint for standardized global financial reporting.

03/2002 - 02/2003 - Chase Bank, N.Y., U.S.

Senior Vice President

Managed implementation of Target Operating Platform including conversion of CDO deals from Chase developed Structured Analytic Model to Wall Street Office software system.

04/1999 - 02/2002 - KPMG Consulting, D.C., U.S.

Resident Senior Advisor to Bosnia Herzegovina for USAID

Provide guidance and support to Central Bank of Bosnia Herzegovina to expand and implement banking services through automated technology including Core banking solution, branches, ATM's, EFT/POS, Credit/Debit Cards, Smart Cards, etc. using local AMS provider on multi-year contract. Adviser to the Governor of Central Bank for automation of National tax payments throughout the country.

03/1994 - 01/1999 - Computer Sciences Corporation, Dallas, TX, US

Vice President, International Business Development

Key Courses and Training

Six Sigma Black Belt 2002, Microsoft Office suite

Education

Qualifications - Bachelor of Fine Arts in Communication Arts, New York Institute of Technology, 1974

Other Relevant Information

Published author, “Between Iraq and a Hard Place,” 2018.

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