Salesforce Developer Solutions

Gulnoza Kalandarova

New York,NY 347-***-**** Linkedin *************@*****.***

Professional Summary

Certified Salesforce Developer/Admin with over 3 years of experience in designing, developing, and managing complex Salesforce solutions. Proficient in driving efficiency and productivity through automation, customization, and integration, with a particular expertise in Lightning Web Components (LWC). Specialized in integrating Salesforce with various third-party systems and APIs to streamline processes and enhance data visibility. Strong analytical skills coupled with a passion for leveraging Salesforce technology to meet and exceed business needs. Technical Skills

• Apex Triggers, Asynchronous Apex, Unit Test Classes. Lightning Web Component(LWC). Flow Builder,Process Builder, Web Services,SOAP and REST API, JSON,Record Form,Web-to-Lead Form, Custom Objects, Fields, Master-Detail, Layouts, Validation Rules and Relationships. Reports and Dashboards, GitHub, Data Loader, Relational Databases SOQL, SOSL, DML, AppExchange, HTML, JavaScript, CSS, Jira, Developer Console, Copado, Visual Studio Code(VSC).

• Languages: English, Russian, Turkmen, Turkish and Uzbek Professional Experience

Comcast Philadelphia,PA

Salesforce Developer 2023 - Present

• Directed the integration of Salesforce Community Cloud with Sales Cloud at Comcast, enhancing lead management and conversion processes, which led to a notable increase in efficiency and lead conversion metrics.

• Developed critical Salesforce integrations with external business systems, significantly improving data accuracy and operational workflows.Worked closely with key business stakeholders to design and implement integration solutions tailored to specific business needs, supporting strategic goals and enhancing overall business functionality.

• Implemented middleware and API solutions to enable efficient data transfer between systems, increasing operational agility and improving data-driven decision-making.

• Managed the migration of legacy systems to Salesforce, overseeing the seamless integration of data and processes, ensuring operational continuity, and adhering to industry compliance standards.

• Designed and implemented Lightning Web Components (LWC) to enhance user interfaces and improve user experience across integrated systems, further streamlining workflows and boosting user engagement.

AT&T Inc. Middletown,NJ

Salesforce Developer Salesforce Administrator 2021-2023

• Collaborated effectively with business user groups across departments to identify and document CRM implementation requirements, driving targeted solutions that met diverse operational needs while aligning with organizational objectives. Actively participated in requirement gathering sessions, ensuring a thorough understanding of business processes and objectives to deliver tailored Salesforce solutions.

• Managed comprehensive user access controls within Salesforce CRM, meticulously setting up users, public groups, profiles, and roles to optimize system security and functionality, ensuring adherence to regulatory standards and industry best practices. Conducted regular audits to maintain data integrity and compliance with internal policies.

• Spearheaded the modernization of user interfaces by transitioning Salesforce Classic Visualforce pages to the Lightning Experience, leveraging cutting-edge design principles and best practices to significantly enhance usability and aesthetic appeal. Conducted user training sessions to facilitate a smooth transition and maximize user adoption.

• Administered a large Salesforce instance with over 200 users, overseeing the rigorous management of user setups, profiles, roles, and permissions to maintain high standards of data security and user accessibility. Implemented role hierarchies and sharing rules to ensure appropriate data visibility across the organization.

• Customized Salesforce configurations extensively, adeptly adapting objects, fields, record types, and page layouts to improve user workflows and increase productivity, resulting in streamlined processes and enhanced user experiences. Collaborated with stakeholders to gather feedback and iteratively refine solutions to meet evolving business needs. Gulmar Dental Clinic Brooklyn,NY

Dental Assistant 2017-2021

•Assist with data entry tasks as needed, inputting patient information,treatment details,and billing codes into the dental practice management software to ensure accurate record-keeping and billing.

Education

•Associate Degree in Dental Assistant, Kingsborough Community College, 2014 Certifications

• Salesforce Certified Administrator (SCA) • Salesforce Certified Platform Developer I

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