BRANDI VOGEL
************@*****.***
Proven expertise in insurance products, loans, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
EXPERIENCE
OCT 2023 – PRESENT
ASSOCIATE 1, AMAZON SUT 1
Pack Amazon packages, pick the items for a package, pull packages from the conveyor belt to place into individual driver carts, bin counting, staging carts, stowing away items in bins that are picked for customer packages. Heavy lifting and walking all day on concrete floors.
JUNE 2023-SEP 2023
BENEFIT INSURANCE SPECIALIST, MY PLAN ADVOCATE
Sold Medicare Advantage Plans to seniors ages 65 plus. Did a needs analysis on each senior, found the plan that best suited them, found them a Primary Care Physician if needed, and made sure their medications were covered under the plan. Made sure their doctors were accepted by the plan as well. Went over the benefits that they currently have and then went over the additional benefits on the new plan. If they liked the new plan I proposed then I would complete an application for enrollment with them over the phone.
MAY 2022-JULY 2022
EVICTION SPECIALIST, sps servicinNg
Offered customers cash for keys, money to get them out of the house the bank now owns. Did everything in our legal means to get the home back on the market, if the house needed something fixed, we referred it to the correct department to get fixed so we could get it back on the market to sell.
SEPTEMBER 2020 – NOVEMBER 2021
MEDICARE SALES AGENT, go health llc.
Sold Medicare advantage plans to seniors aged 65 plus. Did a needs analysis on each senior, found the plan that best suited their needs and then proposed several Medicare advantage plans to the seniors for them to choose the plan they liked the best. Assisted them in finding a Primary Care Physician, a dentist, and many other specialists in their zip code. Went over their benefits with them on their current plans to remind them of the benefits they currently have and what benefits they are entitled to but are missing.
MARCH 2020-SEPTEMBER 2020
LICENSED INSURANCE AGENT, JACKSON INSURANCE SERVICES
Sold P&C products to prospects from many different companies. Sent over EOI from their old company to their new company by fax. Sold Homeowners, auto, and umbrella products. Sold plans over the phone and in person.
APRIL 2018-MARCH 2020
LICENSED INSURANCE AGENT, TELEPERFORMANCE
Reviewed, managed, and implemented Property and Casualty Insurance.
MAY 2017-APRIL 2018
LOAN OFFICER, TELEPERFORMANCE
Created needs assessment, processed loans, managed accounts, account servicing.
EDUCATION
MAY 1995
HUMAN SERVICES, msu-b (billings, mt)
SKILLS
Policy management expertise
Client retention
Cross-selling and upselling
Customer follow-up
Business operations
Problem resolution
Communications
MS Office
Insurance billing
Customer Service
LICENSES
I have a Property and Casualty License
I have a Health and Accident and Life License
REFERENCE
Timothy Pack was my manager with Go Health 704-***-****
Rick Jackson was the owner of Jackson Insurance Services 801-***-****
Kyle Thompson was my supervisor at Teleperformance 801-***-****