Customer Service Care

CURRICULUM VITAE

PERSONAL DETAILS

Name : FRANCIS NJAU NJOGU

Date of Birth : 09-JUNE-1987

Mobile No. : +254*********

PP NO: : AK0654071

Gender : MALE

Marital Status : MARRIED

Religion : Christian

Languages : English, Kiswahili

E MAIL **************@*****.***

CAREER OBJECTIVES

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To work in an organization that seeks to continuously improve its value to the society where i will be able to utilize knowledge, skills and core competence to positively contribute towards it's goals, objectives and success. To be in a position that fully and effectively utilizes my education, knowledge, skills and offer my experience in business oriented organization. PROFILE

• Excellent interpersonal communication skills on both social and professional level

• A good team player able to relate to people with diverse cultural background in a variety of context.

• Confident, dynamic, fast learner able to adapt to any environment within a very short duration.

• Strong technical knowledge and understanding of industry trends

• Business etiquette

• Leadership/influence

•

• Customer service orientation

• Strong communication skills

PERTINENT INFORMATION

− Excellent customer care skills

− Good communication skills

− Interpersonal and organizational skills

− Ability to work under minimum supervision

EDUCATIONAL BACKGROUND

1996-2003 KINGEEERO PRIMARY SCHOOL

: Kenya Certificate of Primary Education

2004 - 2007 KANYARIRI HIGH SCHOOL

Kenya Certificate of Secondary Education

2008 NGONG FARMERS TRAININNG CENTER

TOPICS COVERD

. CALF REARING

. RECORD KEEPING

.MACHINE MILKING

.LIVESTOCK MANAGEMENT

.DISEASE CONTROL

. CLEAN MILK PRODUCTION

.PASTURE CONSERVATION

WORKING EXPERIENCE

Jan 2010– July 2011 : KENCHICK

Casual labourer

Duties

• ) Performs any combination of following duties on poultry farm: Catches chickens and places them in crates and poultry houses.

• 2) Sprays disinfectants or vaccines on chickens or in poultry houses.

• 3) Spreads wood shavings over floor, using shovel.

• 4) Cleans droppings and waste from floor, using broom and shovel, backhoe, or manure- cleaning machine.

• 5) Dumps sacks of feed on conveyors and in feeders in brood houses.

• 6) Fills water containers.

• 7) Repairs farm buildings, fences, and shipping crates, using handtools.

• 8) Lengthens and shortens ropes to adjust level of feed cans and water troughs.

• 9) Moves equipment, using wheelbarrow, truck, and cart; or carries equipment from one area to another.

• 10) Shovels manure onto truck.

• 11) May stack and move crated eggs and poultry.

JAN-2013- ALMARAI DAIRY FARM (AL BADIAH 71722):

CASUAL LABOURER (G.F.W)

Responsibilities:

. Feed and water livestock; and monitor food and water supplies.

. Move equipment, poultry, or livestock from one location to another, manually or using trucks or carts

.

. Clean stalls, pens, and equipment, using disinfectant solutions, brushes, shovels, water hoses, and/or pumps.

.Inspect, maintains, and repair equipment, machinery, buildings, pens, yards, and fences.

. Examine animals to detect illness, injury, or disease, and to check physical characteristics, such as rate of weight gain.

. Spray livestock with disinfectants and insecticides; or dip or bathe animals.

. Shift animals between grazing areas to ensure that they have sufficient access to food.

.Order food for animals, and arrange for its delivery.

. Segregate animals according to weight, age, color, and physical condition. JAN 2014-2015 DEC ALMARAI DAIRY FARM(AL BADIAH 71722): SKILLED 1

Responsibilities:

. Examine animals to detect illness, injury, or disease and to check physical characteristics, such as rate of weight gain.

. Feed and water livestock; and monitor food and water supplies.

· Move equipment, poultry, or livestock from one location to another, manually or using trucks or carts.

· Clean stalls, pens, and equipment, using disinfectant solutions, brushes, shovels, water hoses, and/or pumps.

· Inspect, maintain, and repair equipment, machinery, buildings, pens, yards, and fences. JAN 2015-2016 NOV ALMARAI DAIRY FARM(ALDANAH 71722): SKILLED 2

1 Inspect, maintain, and repair equipment, machinery, buildings, pens, yards, and fences. 2 Examine animals to detect illness, injury, or disease and to check physical characteristics, such as rate of weight gain.

·3 Spray livestock with disinfectants and insecticides; or dip or bathe animals. 4 Shift animals between grazing areas to ensure that they have sufficient access to food 4 Patrol grazing lands on horseback or using all-terrain vehicles. 5 Order food for animals, and arrange for its delivery. 6 Segregate animals according to weight, age, color, and physical condition

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7 Maintain growth, feeding, production, and cost records. 8 Perform duties related to livestock reproduction, such as breeding animals within appropriate timeframes, performing artificial inseminations, and helping with animal births. 9 Milk animals using milking machines

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HOBBIES

− Learning

− Making new friends

− Listening

− Laughing

REFEREES

UPON REQUEST

Contact this candidate