Data Entry Customer Service

CHIKA COLLETTE AWAZIEAMA

No * Ijikoyejo Street, Off Aguda, Surelere, Lagos.

F : +234********** • ***************@*****.***

PERSONAL STATEMENT

A Civil Engineering graduate with professional experience Backed by successful internship experience and knowledge of engineering theories, principles, specifications and standards in basic building, environmental solutions, with the implementation of procedures. Possess practical knowledge in civil engineering with proficiency in mathematics and engineering skill to aid construction processes. Ready to extend my knowledge and skills coupled with new ideas to real-life industry problems. SKILLS

• Ability to read and interpret drawings and specifications.

• Strong ability to manage material resources in order to determine appropriate use of facilities and equipment.

• Project coordination and a good knowledge of administrative processes.

• Possess a knowledge of customer services, practice and principles.

• Excellent data entry and typing skills.

• Preparation of management reports and correspondence.

• Superior listening, verbal and written communication skills.

• Good stress, multitasking and time management skills.

• Sound Knowledge of Engineering Fundamentals.

• Good negotiation skills when coordinating between management.

• Effective report writing

• Proficient in MS Office suite, Autocad and MATLAB.

• Construction CAD and Personal Development

• Engineering Materials and Structural Mechanics

• Analytical Work on Calculations Relating to Structures.

• Computer drawing and related software packages

EMPLOYMENT HISTORY

Community Junior Secondary School, Oyigbo, Port-Harcourt Jun 2018 – Apr 2019

Admin Officer (NYSC)

• Assisted with the comprehensive outcomes management system procedure and reports by entering, organizing and maintaining data

• Provided direct support for the Director of School Operations, such as correspondence, scheduling, ordering and clerical duties.

• Performed secretarial duties for a principal by arranging appointments, maintaining an appointment calendar, receiving visitors, screening telephone calls and mail, and composing communications from general instructions or rough notes.

• Supervised clerical work related to such matters as enrollment, attendance, curriculum, personnel, organization, budgeting, accidents, student grades, special programs, time reporting, and requisitions and purchase orders for supplies and equipment.

Anedian Constructions, Port-Harcourt Mar 2016 –

Nov 2016

Civil Engineering Trainee

• Assessed job tasks to identify potential risks and applied mitigation techniques to improve workplace safety.

• Prepared project proposals, schedules, cost estimates and construction specifications; monitored project schedules and budgets, and handled client billings.

• Performed contract administration and construction observation on a variety of roadway, bridge and site development construction projects.

• Prepared reports on deeds, bid proposals, and environmental impact statements.

• Assisted with pre-construction meetings between public officials, private developers, contractors and private utilities.

• Conducted field inspection and prepared field reports and performed quantity take-off and cost estimating.

• Monitor contractors' work and investigated filed problems to enforce terms of contracts

• Prepared construction progress reports on transportation and infrastructure projects to maintain records of changes and filed notes.

JUMIA NIGERIA

Customer care executive Sept 2019 - Present

LEADERSHIP EXPERIENCE

NYSC Charity Community Development Group Jun 2018 – April 2019

President

• Led over 20 corps members on various community activities in the community, ensuring that there is proper dissemination of ideas and empowerment of community dwellers.

• Raised and managed over #50,000 naira for the CDS activities and successfully oversee the finances of the association and reduced expenditure by 7.04% compared to last tenure. Nigerian Association of Civil Engineers, MOUAU Chapter Elected as President

• Chaired a 15-man committee on fund raising to finance the activities of the association, raised and managed over #300,000 naira for the association with 199 students

• Successfully oversee the activities of the association and reduced expenditure by 15.04% and organization programmes that improve the technical adeptness of students. EDUCATION

B.Eng. Civil Engineering

Second Class Division 2012 – 2017

Michael Okpara University of Agriculture, Abia State. Concentrations: Structural Analysis and Design (Understands relevant Codes), Steel Design, Mathematical Modelling, Construction Engineering, Project Management and Cost Control PROFESSIONAL TRAINING AND CERTIFICATION

• Enterprise Management Software

• Diploma in Microsoft Word, Power Point & Excel

ACHIEVEMENTS

Excellence Award, Department of Civil Engineering

Award of Good Conduct and Goodwill in Department of Civil Engineering Excellence Award for Contributions to the Department of Civil Engineering REFERENCES

References are available upon request.

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