Customer Service Quality Control
Resume:
Victor Altamirano
Yucaipa, CA
Skills
Bilingual (English, Spanish), exceeds in teamwork, strong computer skills, excellent in written and verbal communication skills, outstanding leadership
Experience
11/2023-04/2024
Amazon Eastvale CA- Process Guide
●Supervisor Role
●Scanner
●Picker
●Packer
●Inventory control
03/2023-07/2023
Walmart fulfillment center Eastvale CA -Machine Operator/ Hauler
●EPJ Driver
●Picker
●Inventory
●Scanner
●Label Printer
05/2019 -01/2020
NFI, Chino Ca - Customer Service Rep
●Wave
●Close down orders \ create orders
●3PL (3rd party logistics) Rep
●Communicate through emails with both parties
●Dispatch
●Personally handled drivers with their loads (shipments)
10/2016 - 12/2018
Rapid Express, Ontario Ca - Dispatcher
●Weekend supervisor
●Customer service
●Dispatch
●World courier program, Fed ex and UPS portals
●Quality control
Car enterprise Ontario Ca - Assistant Manager
●Overlook 6 employees, daily summary reports
●Quality control, scheduling
●Telecom
●Daily summary reports to area manager
Frontier Ontario Ca - Shipping clerk
●SAP
●Create BOL’S
●Packing slip
●Communicate with all parties
●Handle drivers shipment
●Execute all paperwork
●Print labels (zebra)
Education
College Of Lake County, Grayslake IL - General Education
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