Customer Service Representative

Janis Clark

503-***-**** ***********@*****.*** . Hemet, California

Professional Experience

Cashier

Fred Meyer – Kroger

December, 2022 to December, 2023

Cashier in front end

Bagged groceries

Collected the most money for all Fred Meyer stores on the west coast for Tillamook, OR food bank

Assisted customers to their vehicles when needed to deliver groceries

Customer Service Representative

Truepill – Tigard, OR

October 2020 to October, 2022

Made outbound calls to patients via the Five9 telephone system

Finished project and went right in a new project for GoodRx

Made outbound calls on second campaign to pharmacies via TalkDesk phone system

Transferred medication from pharmacies to our pharmacy

Skilled in proper pronunciations of medications

Customer Service Representative

Consumer Cellular – Tigard, OR

May 2019 to October 2020

Answered customer phone calls

Aided customer in ordering items

Credited customers’ accounts

Aided customers in returning items

Cashier

Fred Meyer – Tillamook, OR

August 2017 to May 2019

Took in cash from customers

Opened and closed till each shift

Stocked shelves

Cleaned restrooms and store each shift.

Assistant/Call Center/Mail Room

Genesis – Tigard, OR

February 2017 to July 2017

Sorted mail and distributed to departments

Entered data into computer

Organized mail room files

Answer phones and worked with clients

Cashier

Carson Oil – Chevron – Tillamook, OR

August 2016 to January 2017

Customer service at counter

Stocked shelves

Handled computer inventory

Opened store and gas station and/or closed store and gas station

Executive Assistant

Mentor Graphics – Hillsboro, OR

August 2014 to August 2016

Interview claimants

Screen and gather intake information

Input of data

Complete claimant files for process

Business

Portland Community College

2013 to 2014

SKILLS

Proficient in Microsoft Office Suite

Proficient in SharePoint and Quickbooks

Experienced in accounts receivable and accounts payable

Typing speed of 100 wpm

Proficient in handling customer complaints and problem solving

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