Customer Service General Manager

* ** *

Rajesh Kolhe

Cell: +91-998*******

**************@*****.***

Professional experience with SHV ENERGY PVT. LTD / Confidence Petroleum India Ltd. Having 26+ years of experience in SAP MM,SD, TM,PP,PM,CS,FI & Solution Manager including Implementation, Rollout, and & Support Projects. I did 3E2E Implementation, 2 Rollout & Production Support Projects.

First time in India successfully Implemented Project-SAP TM (Transportation Management) from 1st April 2016 and Awarded by SAP ACE AWARDS 2016.

Apart from SAP TM/MM/SD/PM-CS experience I have 18+ years of Industry experience in Purchasing, Inventory, Commercial and financial management, Customer Service and Administration etc. IT Head (Deputy General Manager) job is working in Confidence Group from 1st July 2023. ERP Software -Vendor :Lighthouse Info Systems Pvt. Ltd - New Process Development and Existing processes communicated and maintained by Lighthouse and other software implemented by different vendors.

Auto Indent Creation in ERP on Dated 26th Oct. 2023 in All India CPIL Bottling Plants) –Implemented Auto Trigger email for Indents Approval / Auto Trigger emails for PO creation after Indents Approved. After the indent is approved, the AUTO TRIGGER EMAIL will go to the email inbox of the ERP User of the Purchase Department and the Purchase Department will be ready to create the Purchase Order in the ERP-Implemented

Auto SMS Trigger to Customer mobile Number: after the invoice is created in ERP, sending AUTO TRIGGER SMS to the CUSTOMER –Implemented.

CRM Project- CRM Dealer Portal implemented in FEB 2024 through the vendor of Lighthouse Info Systems Pvt. Ltd

Automation Project in Bottling Plants: In tank (LPG Bullets) gauging systems for cryogenic vessels that contain liquefied gases such as LPG, reliable level measurement is vital for inventory management and custody transfer purposes, and to prevent overfills. Servo gauges have often been used to perform level measurement in these applications.

PROJECT LEADS in Confidence Petroleum India Limited from July 23 to till date CRM Dealer Portal Implementation –Confidence Group Auto processes / New Development in Filling Plants – Confidence Group Re-Circulation of the processes in Filling Plants –Confidence Group Vehicle IN-OUT Time entry & Reports in ERP –Implemented Auto Item (Materials) Indents Creation / Auto trigger email for Indents approval / Auto trigger email for PO Creation after indent approved in ERP.

Developed report in ERP for MIS of the Payment receipt time Vs Delivery Order entry time analysis New Development in Existing Processes

Approval App for Indents / PO Approval

SAP MM & Integration with other Modules SD, PP, QM, PS,PM-CS and FICO Experience Procurement Process, Materials Planning, Inventory Management / Physical Inventory, Valuation & Account Determination, Invoice Verification, Classification & Related Areas in TM/MM Unit classification Cross-Functional Customizing, Expertise in Country India Version (CIN), Expertise in Data Migration of Master Data and Transactional Data using LSMW, Excellent Client Facing Skills, Team Leading, Team Player, Presentation, Documentation, User Training and Knowledge Transfer Skills in all modules Excellent Oral and Written communication skills.

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SAP Experience

Project # : NEW TM (6.9) Rollout Project: SHV LPG INDIA PRIVATE LIMITED TO SHV ENERGY PRIVATE LIMITED -SAP ECC 6/TM

Role : Sr.Support Consultant (SAP ERP TM Functional) Company : SEPL (SHV Energy Private Limited)

Duration : From April 2022 to Till Go live date 1st Nov 2022) Project # : Project Company Merger from SHV LPG INDIA PRIVATE LIMITED TO SHV ENERGY PRIVATE LIMITED -SAP ECC 6/TM

Role : Senior Executive (ERP Functional)

Company : SEPL (SHV Energy Private Limited)

Duration : From Oct 2016 to Till Go live date 1st Jan 2017) The Team for achieving the merger of SLIPL business operations into SEPL: In SHV India-SAP ECC, the project was conceived after going through much iteration, when we finally settled with a new structure in SAP. It included planning for each module, each activity and for data completion and the movement in ECC and TM. The entire project has been well documented, and it is good example for efficient project management. The achievement is more special as you completed the year end as well as merger together. This also shows that you have developed skills in handling projects having this level of complexity.

Prepared all Master Data and Process on relevant modules for Customer Master, Vendor Master, Plant Stock, Customers Stock movements etc.

Independently, configured successfully, nine numbers New Filling Plants from SLIPL to SEPL with handling modules MM, SD, FI, CO, PM, CS and TM within 9 hours. Successfully, Go Live Company merger activities from 1 Jan 2017 without any error. Appreciated by Country Head CEO “It is a job done exceedingly well in spite of huge challenges. Kind regards, Ajay Kumar” Project # : TM Project with ECC 6

Role : Senior Executive (ERP Functional)

Company : SEPL

Duration : From Oct 2015 to Till date (Go live date 1st Apr 2016) Have knowledge in SAP Transportation Management (SAP TM) supports you in all activities connected with the physical transportation of goods from one location to another. Having good knowledge in configuration for integration TM /ECC modules in relevant areas and prepare document on TM Project as business requirement.

Responsibilities/Deliverables (Configuration and updating masters process) : Business Partners, Location (Customers/Vendors),Means of Transport (MTR’s),Recourses (Capacities of Truck /Tanker),Carrier Profiles,Product,Custom Vehicle Master,Lane Master Configuration/Updating,Zone Master,

SAP TM to perform the following activities, for example: Create forwarding orders for your ordering parties, Transfer orders and deliveries from an ERP system,Create freight bookings,Plan the transportation and select carriers,Tender transportation services Dispatch and monitor the transportation, Calculate the transportation charges for both the ordering party and the supplier side, Consider foreign trade and dangerous goods regulations SAP TM to create and monitor an efficient transportation plan that fulfills the relevant constraints (for example, service level, costs, and resource availability). You can determine options to save costs and to optimize the use of available resources. React transportation events and find solutions to possible deviations from the original transportation plan.

First time in India Implemented successfully Project-SAP TM (Transportation Management) from 1st April 2016 and Awarded by SAP ACE AWARDS 2016.

Project # : Roll out Project ECC6.0

Role : Senior Executive (ERP Functional)

Company : SEPL

Duration : From July 2010 to Till date

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Responsibilities/Deliverables

Attending Day to Day support calls related to MM/ SD/PM-CS/PS & FI Module Understanding the issue, providing the solution to the different areas of SHV (client) regions, and updating the same into Incident management Tool.

Ensure prompt resolution to requirements registered within the agreed/stipulated time line Making the documentation on the Resolved / closed issue Monitoring the resolve calls and pending for user calls Co – ordination with other functional module (in case required) to resolve the issue Arranging the Training programs for users in different regions of SHV. Attending Weekly status Meeting with SHV (client) regions Support Manager. Ensure the satisfaction from the client (users).

Project # : Roll out Project ECC 5.0 (with Support ) Project / Client : Sankalp-2

Company : SLIPL

Role : Senior Executive (ERP Functional)

Duration : From : Jan 06 to July 2010

Client Profile:

SHV Energy Private Limited has acquired Caltex Gas India Private Ltd, unit of Shevron Gas, US in July 2009. Caltex Gas was into LPG Trade & Distribution activity since 1998 having one LPG Refrigerated Storage terminal at Tuticorin & 3 Bottle Filling Plants. This company was mainly Bulk LPG & 12kg / 33kg LPG Cylinders trading covering entire Tamilnadu for domestic & commercial LPG bottling distribution and some parts of Karnataka & Andhra Pradesh.

Responsibilities/Deliverables

Understanding the business from CALTEX Team, Going through the present SAP process, Identifying the Gaps and mapping with the SAP standard functionality, Preparing the BBP document & Test scripts Cross Functional (Module) co-ordination, Addressing the taxation requirement, Preparation of Configuration document and updating in to solution Manager, End User Training, Coordinating with the Nucleus Team members in collecting the Legacy data, Data migration from Legacy system using LSMW Preparing the unit testing documents, preparing the Integration testing documents, Uploading and maintenance of Project Blue Print documents, Configuration documents in solution manager. Providing Knowledge Transfer to Support Team.

Project # : Implementation Project ECC 5.0

Project / Client : Sankalp-1

Company : SHV Energy Private Limited, Hyderabad

Role : Senior Executive (ERP Functional)

Duration : From : Jan 2006 – July 2006

Client Profile:

SHV Energy India Pvt. Ltd (Super Gas)

Super Gas is an LPG brand of SHV Holdings NW a fortune 500, Dutch multinational. SHV is the largest distributor of LPG in the world operating 35 Countries with annual volume of about 6 million MTs and a customer base of more than 30 millions.

SHV launched SUPER Gas in India 1996. SHV have already invested Rs500 Cores along with partners in India to set up a nationwide infrastructure of import terminals and LPG Bottling plants, and a wide distribution network.

Responsibilities/Deliverables

On site Module execution and control,Understanding of Client business process,Business process Mapping and Preparation of Business Blue Print,Identifying the Gaps and Addressing the Gaps,Addressing the taxation,Change Management to the Nucleus Team Members,Module configuration at required stage as per the BPM,Cross Functional (Module) co-ordination,Integration with other modules integration in co- ordination with the ABAP team,Implementing the SAP best practices,Interface with SAP with help of ABAP team,Workflow for PR & PO,Module and integration with other modules,On site-offshore coordination,Core Team Members Training,Coordinating with the Nucleus Team members in collecting the Legacy data,Data migration from Legacy system using LSMW,End User Training,Uploading and 4 of 4

maintenance of Project Blue Print documents, Configuration documents in solution manager.Extracting reports and test status on day-to-day basis from solution manager during FT, IT and UAT phases Domain Experience

Company Name Duration Designation

Confidence Petroleum

India Limited (Go Gas)

01st July 2023 Onwards

Deputy General Manager-IT ERP (IT

Head)

SHV ENERGY PVT LTD June 2006 to 15th June 2023 Senior Executive –IT ERP SHV ENERGY PVT LTD June 2001 to June 2006 Commercial Officer –FI/OPS SHV ENERGY PVT LTD Jan 2001 to May 2001 Finance Executive SHV ENERGY NORTH WEST

INDIA PVT LTD May 1998 to Dec 2000

Customer Care Executive (Customer

Service & Administration)

Maharashtra Organo Pvt Ltd Nov 1997 to May 1998 Customer Care Executive COMMERCIAL (FINANCE) & STATUTORY OPERATIONS

Responsible for all the Dispatches from the filling plant (DI Clearance etc).

To Check and certify the authenticity of all Bills, statements and reports and submit the same to Plant Manager for Approval.

Preparation of the Expenditure statements and analysis of the same and report to the PM.

Maintenance of the Plant Imprest Account.

MIS & INVENTORY

Responsible for the Inventory available in the filling plant (Cylinders,LPG Consumable, Engg Stores Etc ).

Preparation of all Weekly / Monthly Reports (All Formats except Production Report).

Preparation of all the Income Vs Expenditure Statement.

Responsible for all the incoming materials (Like Verification of documents & Quantities). FINANCE / OPERATION

Maintenance of the Accounts of the Franchisee /Customers and reconciliation of their accounts

For Sending the Invoices / Pay Receipts to the Franchisee / Customers and audit

Ensuring the statutory compliance of Central excise, sales tax, submission of returns.

Responsible for the Preparation of all the Financial Reports pertaining to filling plant

Responsible for administrative management of filling plant as well as distribution management Certification

Certified ERP Manager – Vskills - A Government Initiative in Assessment to Enhance Employability.

(An ISO: 9001 Company)-Passed Nov-2015

Education

MBA-FI (83%)-ISBM-Indian School of Business Management and Administration-Mumbai

B.A – (2nd Division) Nagpur University

Appreciation

Appreciation letter from SHV Management for SAP GO Live in SLIPL

Recognition from SHV Management for successful implementation of SAP Rollout project Personal information

Permanent Address: Rajesh Kolhe, Gurukrupa Apartment, Flat No 301, Plot No.9, Mitraviharnagar, Near Integrity Hospital,Dighori Nagpur – 440 024 (Maharashtra).

Phone: +91-998*******

Languages known: English, Marathi, Hindi & Gujarati.

DOB :- 11/07/1974

Marital Status :Married

References :- Shall be produce as per requirements

Passport No : W4095023

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