Customer Service Payment Processing

ELISE MARTINEZ

**************@*****.*** 929-***-**** New York, NY 10009

Summary

Hardworking and reliable employee with extensive background

providi

Honest Cashier skilled at mani

-ash registers, stocking merchandise and

excellent customer service. Highly organized, proactive and punctual. Works well within team setti

\ging money, merchandising stock and assisting customers with locating desired items.

Excellent oral and written communication, listening and time management skills with strong attention to detail and

sup

Enthusiastic retail professional with hands-on experience in customer service, payment processing

1 work ethic. Consistently accurate in drawer reconciliation

ind sales, Strong

communicator and team player, eager to learn new processes to support ov

Skills

© Drawer balancing * Customer Assistance

* Product Recommendations © Customer Service

* Cash Handling * Loyalty Pro

* Payment Collection * Ordering and stocking

* Payment Processing * Proficient in [Software]

* Cash Register Operation

Experience

Wawa Food Markets New York, NY * Greeted customers and answered any questions they had about

Cashier the store's products and services

01/2022 - 03/2024 ‘

Verified that customers were of legal age to purchase aleohol or

tobacco products

* Operated cash re

payments by cash, check, credit card, gift card or automatic debit.

ly and accurately, processed

* Counted money in cash drawer at the beginning of shift to ensure

that amounts were correct and have sufficient ch:

Issued receipts, refunds, credits or change due to customers,

* Answered customer inquiries regarding store policies and

procedures

* Processed returns and exchanges of merchandise in accordance

with store policies.

* Balanced daily transactions on a computerized point-of-sale

* Assisted customers over the phone

rding

product information and order placement.

tore operations,

* Maintain

-d cleanliness of checkout area including countertops,

registers, windowsills and floors.

+ Ensured compliance with all safety regulations within the store

environment

* Provided excellent customer service while promoting loyalty

programs to increase sales potential.

* Organized promotional displays or arrange merchandise on

counters or tables to promote sales.

* Identified discrepancies between actual count and register

balance; made corrections accordi

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