Customer Service Independent Contractor
Resume:
Marlon Penn
Independent Contractor
Allen, TX ***02
**************@*****.***
To achieve a position where I can utilize my experience as a qualified contractor in logistics and transportation. Also have multiple years’ experience in manufacturing and production with advancement opportunities into management. I am a results-driven, skilled worker focused on achieving success and increasing productivity through improvements in operations, quality, safety, and organization objectives. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Independent Contractor/ Reign Supreme LLC-Owner
JB Hunt / Conn’s Home Plus/ Rooms to Go/ William Sonoma - Dallas, TX July 2019 to Present
Arriving on the dock at designated time, logging in to dispatch to see my route and stops. Open and inspecting all products for damages. Making sure load is protected and stable for delivery using pads and straps. Performing great customer service skills, making sure customers are called at least 30 minutes ahead of time. Making sure all exceptions are called in to dispatch and customer service. Shipping Supervisor
Ameristar Fence Products - Tulsa, OK
February 2017 to July 2019
Making sure orders are pulled and staged for loads. Loading trucks with materials from the load sheet. Making sure all loads are secure and logged out. Dispatched truckers to load material inside the warehouse. Making sure the team filled out the forklift checklist and end of day housekeeping. Truck Manager
ABP - Tulsa, OK
January 2015 to February 2017
Managed daily schedule of deliveries and assisting employees. Ensured that all deliveries were prompt with undamaged materials and correct products. Mentored and trained employees to better develop their levels of customer service and safety education. Completed daily reports consisting of products, mileage, and customer information.
POV Material Handler
McKissick Crosby - Tulsa, OK
March 2013 to June 2015
Responsible for unloading and loading products from local vendors. Made sure the correct product and part count was correct to prepare the load for shipping. Assisted in whatever duties were needed to fulfill daily production ranging from painting to inventory to packaging. Forklift Blow Mold
Igloo Products Corp - Katy, TX
2009 to 2013
Responsible for moving product from manufacturing to staging. Scanned finished product into inventory and removed damaged product back to blow mold for recycling. Utilized the Certified Forklift Operator's license that I currently hold. High performer that always achieved targets and assisted other coworkers to meet their daily production requirements.
Owner/CEO
P.ENT - Dallas, TX
2004 to 2009
Managed day to day promotion operations for the company, including administrative, accounting, budgeting, payroll and customer service. Built rapport with clients to secure loyalties, gain referrals and established a reputation of excellence. Proficient with recruiting requirements for outside sales positions. Maintained quarterly and annual goals to increase profit margin for the organization. Operator
ECO LAB - Garland, TX
November 2001 to March 2004
Garland, Texas
302 W Archer, Tulsa, Ok, 74103
Operated silo machines using product sheets of raw material used to make specific batches. Adhered to instructions from the material sheet to properly adjust raw materials to the finished product. Assisted the Process Operator in formulating batches and maintaining operation. Packaged finished goods using established procedures and prepared for shipping. Washed bulk trucks, hoses, fittings, etc. by following environmental policies and procedures.
ICI Glidden Paints Co.
Paint Mixer - Carrollton, TX
1995 to 2001
Achieving production requirements and fulfillment; Setup and operate production equipment in accordance with current manufacturing practices and standard operating procedures. Monitored product quality and examined samples to ensure quality.
Education
Associates in Business
Tulsa Community College - Tulsa, OK
1994
Skills
• FULFILLMENT (6 years)
• FORKLIFT (8 years)
• DETAIL ORIENTED (Less than 1 year)
• Driving (more than 5year)
• TRAINING (more than 3 year)
Certifications and Licenses
Driver's License: State: OK, Expires: April 2019
Hazmat endorsement
Certified Forklift Operator
DOT Medical Card
March 2019 to Present
Additional Information
Skills
• Dedication to product quality • Organized and Detail Oriented • multi- tasking
• Takes the Initiative
• Safety-oriented
• Hardworking
• Able to work under pressure to adhere to
• HAZMAT training
deadlines
• Manufacturing background
• Warehouse and fulfillment
• Certified Forklift Operator/ Can operate any type of stand-up or sit-down forklifts
• Quality Team Member
Contact this candidate