EILEEN CROWLEY, LCSW
***** **** **** *****, ***. A4F
Kew Gardens, NY 11418
******@***.***
SKILLS:
Empathetic and compassionate listener with ability to identify with and understand different points of view and solve difficult problems
Case management skills
Deep crisis intervention skills with sharp ability to assess, de-escalate and build rapport
Demonstrated ethical and professional standpoint with strong advocacy skills
Effective communication and teamwork skills with ability to promote communication and collaboration among various health care teams
EXPERIENCE:
FRESINIUS MEDICAL CARE, Bayside, NY Social Worker 10/22 – Present
Assess, Educate and Collaborate with patient and families to address all aspects of daily living including work, travel, financial concerns, physical and emotional well-being
Develop relationships and counsel patients to assist in navigating life on dialysis
Advocate and Educate patients and families to ensure understanding of their rights, responsibilities, options, community resources and benefits
Manage caseload of up to 120 patients while balancing multiple responsibilities
Provide supportive counseling to patients in adjusting to life on dialysis and to assist in enhancing psycho social well being
Participate in regular quality review meetings with interdisciplinary team
Create and analyze reports to track quality indicators
NEW YORK PRESBYTERIAN HOSPITAL, Flushing, NY Social Worker 1/16 – 10/22
Conducted psycho-social assessment with patient and caregivers to establish knowledge of diagnosis, support systems in place and identify any barriers to discharge
Promoted communication and collaboration among health care team members, patient and family
Advocated and Educated patients and families to ensure understanding of their rights, community resources and benefits
Counseled high risk patients including substance users, victims of domestic violence and the homeless
Utilized crisis intervention methods to assist patients with severe mental illness, victims of elder abuse and child abuse
Worked with patients and family in palliative care to ensure goals of care are met
SILVERCREST CENTER SNF, Briarwood, NY Social Worker 11/01 – 1/16
Performed psycho-social assessments on short- and long-term residents
Assessed for mood and adjustment disorders
Completed MDS 3.0
Created and managed discharge plans with interdisciplinary team
Counseled and educated residents on advance directives, patient rights and personal issues
Educated short term residents on community resources to assist in meeting needs in the community
EDUCATION: University College Cork, Cork, Ireland, Master of Social Work, 7/93, Bachelor of Social Science 7/91, LMSW 9/04, LCSW 7/12