Customer Service Laundry Attendant

Somesh sahu

HOUSEKEEPING LAUNDRY ATTENDANT

Profile - Dedicated housekeeper with 3 years of experience in cleaning. Strong knowledge of commercial cleaning and organizational skills to provide efficient and reliable cleaning services in residential settings.

113 Bharti Niketan Bhopal City,

Pin. 462023

MOBILE- 741-***-****

*************@*****.***

WEBSITE:

https://www.linkedin.com/in/someshs

ahu-5410441a2

PROFESSIONAL EXPERIENCE

Housekeeping Attendant December-2019=Present

MP Warehouse and Logistics Corporation.

* Maximized the efficiency of the housekeeping team, resulting in a 30% decrease in cleaning time while maintaining excellent standards, by implementing an innovative room division strategy.

* Increased guest satisfaction by 20% through a revamp of our laundry services, introducing eco-friendly cleaning agents with a gentle scent.

* Implemented Property Management Systems to facilitate seamless tracking and assignment of housekeeping tasks, eliminating conflicts and redundancies, and optimizing team productivity.

* Implemented robust guest service management protocols, which led to a measurable 10% increase in positive customer feedback. Housekeeping laundry/ Attendant March- 2017-2018

Convivial Hotels Regency.

* Organized laundry attendant with One years of experience in the hotel industry.Experienced in managing the day- to- day operations of a hotel laundry room, such as sorting linen, loading washers and dryers, maintaining inventory and delivering clean linens. Commitment to accuracy and providing excellent customer service to guests.

* Responsible for sorting, washing, and drying all laundry items

* Checking all items to ensure they are clean and free of defects

* Operating and maintaining laundry equipment

* Keeping records of all the laundry orders and items processed

* Ensuring all laundry orders are completed on time

* Handling customer complaints and providing customer service

* Maintaining a safe and clean working environment EDUCATION

Barkatullah University Madhya Pradesh, Graduation

January-2019 -March-2022

Bachelor of Commerce /Administration

Barkatullah University Madhya Pradesh, MBA-Present January-2023-Present

Master of Business Administration

SKILLS

* Excellent communication skills

Eye for detail

* High level of accuracy

* Ability to work independently

and in a team

* Speed and efficiency

* Knowledge of cleaning products

and equipment Problem

* solving skills.

* Cash handling

* Personal Care

AWARDS

Diploma of 2 year Machinist

Collage- Captain Award

Best work At Team-price/Awards

LANGUAGES

English - Basic

Hindi - Perfect

Marathi - Avege

PROJECTS

Meal Preparation Team

july- 2022

* Used MaidEasy Steam Cleaners to

maintain top-notch cleanliness near stoves,

cutting areas, and grills, earning a 97.3%

cleanliness rating

* Enforced food quality control

measures which led to a 98.7%

satisfaction rate among those who ate

the distributed meals

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