Office Assistant Patient Care

Gloria Reed

Gainesville, FL *****

**************@*****.*** // +1-352-***-****

Work Experience

Patient Care Specialist, United Health Group

January 2021 - February 2024

● Scheduling appointments to ensure patients are seen by the right provider.

● Provide appropriate emotional support.

● Provide patient triage.

● HIPAA compliance, insurance verification, (EMR)electronic medical records, (EHR) electronic health records.

Office Assistant, Deerion Medical Services

January 2016 - December 2021

● Scheduled appointments and ordered medical supplies.

● Collected payments, maintained files, distributed mail and updates patient demographic information.

● Verified insurance coverage and acted with discretion when handling confidential information. Education

A.S in Medical Billing & Coding

Ultimate Medical Academy - Gainesville, FL

2019 - 2021

Bachelor's degree in Computer & Business Administration Career City College - Gainesville, FL

2002 - 2006

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