Customer Service Phlebotomy Technician
Resume:
Skills
●Certified Phlebotomy Technician (CPT)
●Blood Culturing
●HIPPA Compliance
●Order of Draw
●Venipuncture Expertise
●Anatomy Knowledge
●Excellent Bedside Manner
●Customer Service
●Patient Care
●Dependable
●Time Management
●Multitasking
●Data Entry
●Cash Handling
Education and Certifications
February 2024
Phlebotomy Technician Training, BCA Laboratory
June 2021
High School Diploma, Coldspring-Oakhurst High School
NHA Certified Phlebotomy Technician
Experience
November 2023-Current
Phlebotomy Intern, BCA DX Laboratory, Livingston, TX
●Ensure proper patient identification before each procedure.
●Collect blood samples in accordance with laboratory protocols and regulations.
●Perform blood draws on patients.
●Develop and implement strategies to improve phlebotomy processes.
●Follow HIPPA Compliance.
August 2021-October 2023
Bank Teller- The Bank of San Jacinto County, Coldspring, TX
●Built and maintained strong customer relationships.
●Provided excellent interpersonal and professional communication.
●Educated customers on online and mobile banking applications. .
●Balanced cashed drawers to maintain financial record accuracy.
June 2020-August 2020
Cashier-Brookshire Brothers, Coldspring, TX
●Provided professional customer service to customers.
●Balanced cash draws at open and close.
●Assisted floor team and managers to meet customer needs.
●Processed all cash, credit, and check transactions.
References
Bebar Doyle
Laboratory Director
BCA DX Laboratory
**********@*****.***
Misty Dunham
Phlebotomy Instructor
BCA DX Laboratory
************@*****.***
Julie Arceman
Teller Supervisor
The Bank of San Jacinto County
(936) 653- 4395
********@*******.***
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