Tatyana James
Philadelphia, PA *****
****************@*****.***
Work Experience
Server/Bartender
Twenty one Pips - Ardmore, PA
February 2024 to Present
1. Greet guests and explain what is unique about our store 2. Take all food and drink orders
3. Bring out all food and drink orders
4. Pour draft beers and wine
5. Make cocktails and mocktails
6. Occasionally work as catering staff for events
Team Member
Chick-fil-A - Philadelphia, PA
March 2023 to January 2024
• Makes drinks and desserts for customers
• Bag and hand out orders for take out and third party deliveries
• Take orders and payments on iPad POS system outside
• Take orders on register inside
• Organize orders on trays to bring to customer’s tables for dine in
• Clean and organize dining room and bathrooms
• Clean and stock front counter and drive through
Hostess/Server
Bar Pazzo - Scranton, PA
October 2018 to May 2021
• Greeted customers at the door
• Sat customers in respective sections
• Took orders and brought customers their food
Jersey Mikes Crew Member
Jersey Mike's - Scranton, PA
May 2020 to October 2020
• Sliced meats and cheeses for sandwiches
• Added toppings to sandwiches
• Checked customers out at the register
• Cleaned and sanitized regularly, following COVID-19 protocols. Intern
Mercy Health - Philadelphia, PA
September 2017 to May 2018
• Directed and assisted patients to the clinic
• Organized paperwork
• Led and brainstorm activities for patients
• Helped handicapped patients get around the building Golf Caddie
Conway Farms Golf Club - Lake Forest, IL
June 2015 to August 2017
• Carried golf clubs for golfers
• Cleaned golf clubs and balls
• Directed golfers to where they hit the golf ball Intern
Cozen O'Connor - Philadelphia, PA
August 2016 to June 2017
• Inserted client information into databases
• Filed and organized confidential paperwork
• Made copies of and scanned confidential paperwork
• Filed and organized tax forms
• Collected and delivered mail throughout the building
• Organized mail in the mail room
Intern
University of Pennsylvania - Philadelphia, PA
August 2015 to June 2016
• Answered and directed phone calls
• Greeted students and staff at the front desk
• Directed students to buildings or offices to assist their needs
• Delivered and collected mail across multiple buildings
• Organized and filed paperwork
Intern
UnitedHealthcare - Philadelphia, PA
August 2014 to June 2015
• Verified clients' information for insurance
• Organized and filed confidential paperwork
• Collected and delivered mail around the building
• Inserted client details in databases
Education
Some college in Criminal Justice
University of Phoenix-Online Campus - Phoenix, AZ
October 2022 to Present
Skills
• Host/Hostess
• Microsoft Word
• Communication Skills
• Microsoft Powerpoint
• Organizational Skills
• Customer service
• Front desk
• Restaurant experience
• Office experience
• Administrative experience
• Organizational skills
• Time management
• Microsoft Office
• Microsoft Powerpoint
• Microsoft Excel
• Food handling
• Serving
• Communication skills
• Computer literacy
• Computer skills
• Data entry
• Phone etiquette
• Typing
• Microsoft Outlook
• Food service
• POS
• Cash register
• Medical terminology
• Medical office experience
• Fine dining experience