HINA BIBI
Arlington, VA *****
703-***-**** *******@*****.****.***
Public Trust Cleared
SUMMARY OF SKILLS
Self-starter, hardworking, honest, reliable and dedicated to the highest level of professionalism
Excellent interpersonal skills & ability to interact effectively with customers, management and co-workers
Strong critical thinking, problem solving, research and liaison skills. Ability to follow instructions, establish and maintain effective working relationships, communicate orally and in writing
Proficient in Microsoft Office Suite
Possession of multilingual skills and multicultural background with bilingual proficiency in English and Urdu, Pushto (native level written and spoken). Fluent in conversational Hindi.
EDUCATION/CERTIFICATIONS
1.Bachelor’s in criminology (in process) – George Mason University 2021-2022
2.Associates in General Sciences - Northern Virginia Community College 2019-2021
3.High School Diploma – Washington Lee High School 2016-2018
4.Customer Service Certification- Ufone Call Center – 2016
5.Computer Data Entry Certification- Brains Consultants – 2016
EXPERIENCE
Macys, Arlington VA 2021-current
Beauty Advisor
Handling the cash and the shift register.
Educate customers about their skin types and appropriate products.
Assist customer with the different variety of the products.
Organize the shipments and do the inventory.
City Health Care Services, Springfield VA
Front Desk Associate 2021-current
Answering phone calls and assist the patients and therapists.
Calling insurance companies for billing purposes.
Organizing the documents containing the confidential information of the patients.
Entering the information of the patients into the system for records.
Assigning the jobs to the therapists for the patients.
The Educators, Rawalpindi, Pakistan 2016 — 2017
ESL Teacher Aide/Administrative Assistant
Ability to complete tasks using Microsoft office suite using accuracy and complete attention to detail
Working knowledge of and experience dealing with cross-cultural issues
Managed new admissions and scheduled staff shifts, payrolls and marketing
Developed new illustration strategies and provided them to the teachers to make learning more exciting
Evaluated costs and monitored projects