Customer Service Experience
Resume:
Kristina Horlock
*************@*****.***
San Diego, CA
OBJECTIVE
●To be self motivated to work for for a greater purpose and serve others with a smile.
SKILLS
●6 years Customer service experience, retail experience and food service experience.
●20 years of experience with Microsoft Word, Excel, and Power point.
QUALITIES
●Leader, vibrant personality, kind, has integrity, outgoing, team-player, goal-setter.
SCHOOL
Julian Charter School-
GENERAL STUDIES
●High School Diploma Awarded
San Diego Mesa College
INTERDISCIPLINARY STUDIES
●In Progress
●Anticipated finish date: Spring 2024
WORK EXPERIENCE
Vista Hospice: 2018-2020
Hospice Visitor
●Duties:Read to dying patients, Give the elderly attention, Visit different locations of nursing homes, Exercise empathy, Feed the elderly by hand, travel from hospital to hospital with coworker.
WABA Grill:2018-2019
Cashier/cook
●Duties:Take orders, use POS system/cash register, cash handle, intake cash and card payments, prepare teriyaki bowls, clean store: FOH &BOH, customer service, teamwork.
Walmart: 2014-2016
Cake Decorator
●Duties:Assist customers to satisfy their needs, Cake decorating, Breakout bread for next day, Bake bread and prepare it, Stock and maintain sales floor, Answer phones, Taking out trash and card board, Take cake orders from customers, Multi task, Work quickly in a fast pace environment, Lift heavy boxes, Clean and maintain food safety
Macy’s: 2013-2014 & 2019
Sales Associate
●Duties:Cash handling, making deposits, monitoring, POS system/register, making transactions, selling clothing and credit cards, and customer service.
Safeway: 2012
Barista
●Duties: Cashier, Wash dishes, “smile and connect”, stock, mix drinks, train to know how to do everything needed for the job.
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