Salesforce Developer/ Administrator

SEVILAY ZENCIRKIRAN

SALESFORCE DEVELOPER/ADMINISTRATOR

GREEN CARD HOLDER

Orlando, FL 347-***-**** *********@*****.*** https://www.linkedin.com/in/sevilayzk https://trailblazer.me/id/sevzk

PROFESSIONAL SUMMARY

Dynamic and accomplished Certified Salesforce Developer with Platform Developer-1, Salesforce Administrator, and Platform App Builder certification with more than 10 years of experience in the healthcare industry, including 3 years of dedicated experience in Salesforce development, complemented by a strong foundation in object-oriented programming and development in test-driven environments.

Highlights of my qualifications include:

Proficiency in Apex, Triggers, Lightning Web Components (LWC), Visualforce, and various Salesforce tools to optimize business processes and enhance user experience.

Extensive experience in CRM business processes such as forecasting, lead management, account management, case management, and CPQ, ensuring alignment with organizational objectives.

Strong background in UI/UX design, wireframing, and developing custom LWC and Visual Force Page, leveraging platform events for real-time updates.

Agile practitioner adept at collaborating within cross-functional teams to deliver high-quality solutions, while ensuring alignment with Agile methodologies.

Demonstrated expertise in data migration using tools like Data Loader, and Data Import Wizard ensuring seamless integration and data integrity.

Proven ability to customize standard objects and implement security and sharing rules to meet diverse user requirements, ensuring data confidentiality and accessibility.

Exceptional communication and interpersonal skills enable effective collaboration in large and small team environments while maintaining a positive attitude and strong work ethic.

Passionate about leveraging technology to drive business growth, I have attended some of the most prominent Salesforce events such as Trailblazer DX and Dreamforce. I am committed to staying updated with the latest Salesforce advancements and continuously enhancing my skill set to address evolving business needs effectively.

EXPERIENCE

ClearChoice Dental Implants Center, CO

Salesforce Developer May 2022 – April 2024

As a Salesforce Developer responsible for the development and maintenance of ClearChoice’s CRM software, Salesforce, I

leverage my expertise in MuleSoft integration training and client-side development, backed by comprehensive training, to

enhance the functionality and user experience of our CRM platform. In addition to ensuring the continued success of Salesforce

as CRM, I work closely with business units and program managers to ensure that specific needs are met.

• Sales and Service Cloud-based project

• Ensured the success of the Salesforce CRM platform

• Transformed design and specifications into business value using low-code Salesforce tools

• Provided workday production support, including troubleshooting, problem correction, testing

• Created new users / deactivated terminated users

• Experienced with code reviews to ensure code quality, adherence to standards, and best practices.

• Debugging

• Created tasks with Flow

• Created reports and interactive dashboards

• Worked with Visualforce Page, and wrote Visual Force Page wrapper for LWC

• Experienced using version control (GitHub) in a distributed environment

• Created Lightning Web Components for new application

• Experienced with Salesforce DevOps and Agile methodology

• Experienced with Platform Events (Publish/Subscribe model)

• Used Apex, SOQL, JavaScript, CSS, and HTML

• Analyzed root cause of application issues and facilitated resolution by coordinating with vendors, internal IT, and users as appropriate

• Experienced with object-oriented programming and development in a test-driven environment with Gearset, and CI/CD pipelines

• Experienced with the Source tree, IntelliJ idea, and VS Code

• Experienced with Custom Metadata

• Bug fixes on LWC, VF page, and flow

Seamless Property, NJ

Salesforce Developer July 2021 – May 2022

• Sales cloud-based project

• The project has been created to manage the customers and new opportunities

• Set up case management tools to enable customers to raise any questions or concerns easily

• Created Custom objects, formula fields

• Design validation rules page layouts, and workflow rules

• Created tasks with Flow Builder and Process Builder

• Used SOQL and SOSL for Data manipulation

• Created JSON POST and GET requests for SOAP API services using POSTMAN

• Worked on Configuration, Automation, Security

• Written secure Apex classes, triggers, and Batch classes

• Worked on Process Builder, Approval Processes

• Created Lightning Web Components (LWC)

• Setup data model and security access model

Financial Service Project - NJ

Salesforce Developer - Internee April 2021 – July 2021

• Sales and Service cloud-based project for a Financial Service Company.

• Created an application for account managers to create customers.

• Worked on the implementation of several custom and junction objects for entering data about the applicants.

• Set up OWD for each object.

• Followed Agile Scrum testing methodology, participated in Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retro meetings, and tested each Sprint deliverable.

• Customized standard Objects like Accounts, Contacts, Opportunities, Cases, Leads.

• Created related custom objects, fields, relationships, and field dependencies.

• Created validation rule and formula field.

• Created record types and page layouts

• Create profiles, and roles according to organizational hierarchy requirements

• Created record types and page layouts

• Created validation rule and formula field

Bioreference Lab - NJ

Microbiology lab Technician 2019-2020

SKILLS

Salesforce Configuration and Customization, Sales Cloud, Service Cloud, Health Cloud, LWC, Visual Force Page, Change Set, Gearset, Source Tree, GitHub, Custom Settings, Custom metadata, Platform Event, Data Import wizard, Data Loader, Asynchronous APEX, Batch Apex, Unit Tests, Trigger, Service and Selector Layer Process Builder, Flow, Workbench, Postman, Agile, Jira, Lightning App Builder, Report and Dashboard, Debugging, SDLS, Microsoft Office, CPQ, MuleSoft, Tableau, Scrum Methodology, Automation Tools, Data Modeling and Management, Lightning Component Framework, Code Review, Lightning Experience, Classic Experience, SFDC, Custom Objects, Validation rule, Einstein Copilot, Code Builder, REST/SOAP API

TECHNICAL LANGUAGES

APEX, JS, SOQL, SOSL, HTML, CSS, JAVA

IDE

Visual Studio Code, IntelliJ IDEA

EDUCATION

Associate in Science, General, BERGEN COMMUNITY COLLEGE, NJ, 2018-2019

Master Of Science, ATATURK UNIVERSITY, TURKEY, 2009-2010

Bachelor Of Science, ATATURK UNIVERSITY, TURKEY, 2005-2009

CERTIFICATION

Salesforce Administrator, 2022

Salesforce Platform Developer-1, 2022

Salesforce Platform App Builder, 2022

Contact this candidate