Scrum Master Project Manager

THOMAS MPAKO, NJUMBE, CSM, SSM

Phone: 973-***-**** Email: Newark 07104 NJ

www.linkedin.com/in/thomas-mpako-22a194197

Senior/Mid-Level SCRUM MASTER AGILE COACH AGILE PROJECT MANAGER

As a servant leader, scrum master, coach and agile project manager with extensive experience devoted to serving the needs of teams in different areas to perform as highly as possible and delivering client-focused results. Provides a comprehensive solution for organizations by building strong, self-organizing teams while utilizing the strengths of the people and organization to help teams mature and co-create value using diverse set of transferable cross-industry skills gained from a culture of continuous learning and improvement mindset.

CORE COMPETENCIES AND ACHIEVEMENTS

Servant Leadership and Management. Coached and served multiple cross-functional teams both on-shore and off-shore with over 28+ employees in the Agile and Digital transformation journey by working side by side with leadership to navigate transformation challenges from inception to execution.

Continuous Improvement and Development. Actively strives for continuous improvement and identifying process changes to remove major impediments. This led to 70% less bugs within two sprints there by increasing value provided to customers.

Relationship Building and Collaboration. Proven history in establishing personal rapport, empathy, and relationships. Demonstrated ability to adapt to different cultures and build cohesive teams of talents to build client-focused solutions and deliver best in class service.

SRUM MASTER SKILLS AND TOOLS

• Agile Values & Principles • Team Coaching • Scrum/Kanban • Conflict Resolution • Team Mentoring • JIRA • Stakeholder Engagement • Azure DevOps • Risk Management • Waterfall to Agile transformation •Scope & Resource Management • IT Project Management • Confluence • Software Development Life Cycle (SDLC) • Water to Agile Transformation • Risk Management Framework

WORK EXPERIENCE

Velocity Ventures 2/2022-2024

Mid-Level Scrum Master

Improved team velocity by 30% by implementing Scale Agile Framework (SAFe) and facilitated the adoption of Agile practices across the development team

Reduced the number of blockers by 50% and increase the team’s ability to deliver high quality features by introducing Scrum of Scrums (SoS)

Improved team morale by 25% by leading team-building activities, fostering open communication, and promoting a culture of continuous improvement.

Agile Coach

Radiant Innovations

2/2020 -2/2022

Managed the delivery of a high-visibility, enterprise-level project, successfully delivering it within budget and on time.

Successfully negotiated and managed project dependencies, resulting in a 25% reduction of project risk.

Implemented and agile metrics program to measure and improve team performance, resulting in a 20% increase in team efficiency.

Agile Scrum Project Manager

VIG ACQUISITIONS

1/2018 - 2/2020

Enabled Scrum team in identifying and removing impediments to team work and progress.

Initiated Scrum events for cross functional team ( Sprint Planning, Daily Scrum, sprint review and retrospective) at regular cadence and ensured full engagement.

Successfully tracked metrics through burn-down and burn-up chart, team velocity and displayed progress to the team and stakeholders using agile tools like Jira to track progress and delivery performance.

Coproduced with software engineers and clients to optimize software performance, tracked defects and completed change in requests while adhering to the agile values and principles.

EDUCATION AND CERTIFICATIONS

International, University of Bamenda, Cameroon

B-Tech Accountancy (Bachelors of Technology in Accountancy)

Scale Agile Inc. Certified SAFe Scrum Master (SSM) Certified Scrum Master (CSM)

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