Customer Service Representative
Resume:
Robin J Johnson
Irving, TX *****
************@*****.***
To gain employment in Customer Service / Support. I have received training in medical billing/ coding and participated in work related jobs in the position of Customer Service and Food Service Management.
Work Experience
Customer Service Representative
Lebco Industries/ Lazboy - Dallas, TX
October 2019 to October 2023
Answering customers inquiries on warranty on products Customer Service Representative
Ashley Furniture HomeStore - Grand Prairie, TX
January 2019 to March 2020
Assisted with customers warranty and furniture needs Customer Service Representative
Teleperformance - Dallas, TX
August 2017 to November 2018
Working for Humana campaign
Customer Service Representative
Holiday Inn Express - Irving, TX
August 2012 to January 2013
Answer guest questions and concerns
Server/Cashier
Waffle House Inc - Irving, TX
June 2011 to August 2012
Shift Manager
Church's Chicken - Irving, TX
April 2010 to June 2011
Education
Diploma in Medical Coding and Billing
High Tech Institute (Anthem College)
2008 to 2009
Diploma
Irving High School - Irving, TX
1997 to 2001
Skills
• Microsoft Office applications
Data Entry and Office Filing
Hospital Billing /Collections
Client and Public Relations
Multi-lined Phone Services
Money Handling/Cashiering
Outbound/Inbound Phone Services
Keyboarding/ Typing (35 wpm)
• Customer service
• Serving
• Public relations
• Typing
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