Customer Service It Technician

Alejandro Acevedo

San Jose, CA

Cell: 408-***-****

Email: *********@*****.***

Qualification Summary

Over fourteen years of experience combining incoming/packaging, customer service, and IT technician. A loyal, dependable, hardworking, Manufacturing, and skills at team collaboration. Strong history of producing quality work on tight deadlines.

Skills

Proficient in Microsoft Word, Excel, and Outlook

Basic knowledge of installation and wiring for home, and business.

Great ability to exhibit initiative, responsibility, and flexibility.

Team player who enjoys learning and working from others.

Work Experience

Olympus Of the America, San Jose, CA. May 2016 - March 2022

SR. Packaging endoscope technician

Lead's back up and provide team support.

Trainer.

Electronic packaging department.

Hands-on with general manufacturing equipment.

Incoming department opening orders for medical devices.

Committed to archive the department's needs and goal.

5's coordinator

Construction Worker, Milpitas, CA. July 2015 — May 2016

Quality Construction Development

Performed heavy labor such as lifting and handling tools and materials.

Installed kitchens, floors, windows, doors, and stucco work.

Prepared and clean debris from work environment.

Always maintain a safe work environment.

Bijan Bakery, San Jose, CA. June 2015 - January 2009

Barista

Delivered exceptional service by taking customers' orders and serving them in a timely and friendly manner.

Prepared coffee, tea, espresso, and gourmet espresso drinks.

Prepared and served sandwiches, salads, pastries, and gelato according to employer's standards.

Operated cash register and credit card machine to process customer payments.

Responsible for restocking inventory items as needed.

Performed daily cleaning duties to keep facility and equipment sanitary.

MCOR Technology, Milpitas, CA. May 2012 - March 2013

IT Technician

Assembled, troubleshot, configured, and installed mobile POS systems for Target.

Rewired cables to ensure customers received the fastest available network.

Installation of voice and data wiring for enterprise networks.

Provided security system installation services for business and residential customers.

Education:

West Valley College.

Contact this candidate