DAJAE
LINDSEY
*************@*****.***
Clinton, MS 39056
Bold Profile
To Obtain a position that will enable me to use my strong professional skills. Being able to have the ability to contribute my knowledge and skills with a genuine opportunity for career progression. PROFESSIONAL SUMMARY
Madison Ridgeland Medical Clinic - Medical Records/ Scheduler Ridgeland Ms • 09/2021 - 12/2023
Callaway High School - Office Asst. II
09/2020 - 09/2021
Hinds County Tax Assessor Office - Data Entry Clerk/Deputy Tax Assessor
10/2011 - 05/2019
Walmart - Cashier
05/2008 - 08/2010
WORK HISTORY
Managed high-volume call center environment to schedule or modify appointments as necessary while maintaining a courteous demeanor under pressure.
•
Implemented new scheduling software, leading to more efficient management of medical records and appointments.
•
Maintained strict adherence to HIPAA regulations during all interactions involving sensitive patient data.
•
Resolved scheduling conflicts promptly, minimizing disruptions to daily operations and ensuring continued quality care for patients.
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• Handling incoming calls and other communication
• Managing filing system
• Recording information as needed
• Greeting clients and visitors
• Updating paper work, maintains documents and word. Responsibilities established and maintain stock records and other documents
•
Guarantee 100% customer confidence and satisfaction by educating them on the company confidentiality polices and procedures regarding sensitive information
•
• Assist with tax department data gathering
• Pull General ledger reports to support tax preparations.
• Open and close the registers, monitoring cash limits and ensuring SKILLS
• Detail-Goal-Oriented
• SAP/Data Entry
• Proficient in Microsoft Programs
Strong Communication and
Interpersonal Skills
•
• Caring & Empathetic
• Time-Management Ability
• Organizations and prioritization
• Documentation and reporting
• Detail-Oriented
• Result-oriented
• Notary Public
Hinds Community College
Raymond, MS • Expected in 2025
Associates : Accounting And
Business Management
Raymond High School
Raymond, MS • 05/2008
High School Diploma: General
Studies
EDUCATION
Assisting Angels Senior Care - PCA
Ridgeland, MS • 08/2019 - Current
quality customer service
Maintain thorough knowledge of store merchandise and responsible for selling in store credit cards
•
• Implemented new customer service strategies successfully
• Compile and maintain non-monetary reports and records. Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
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Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
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Performed wound care and dressing changes, facilitating timely healing and recovery.
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Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
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EDUCATION EXPERIENCE
Diploma, Raymond High School, Completed General Studies, High School Diploma/ May 2008, Honors
•
Health Information Technology Systems, Holmes Community College, Expected Graduation May 2021, 3.5 GPA, Honors
•
Available upon request.
REFERENCES