Shift Supervisor Line Cook

E: ************@*****.*** 672-***-**** A: Vancouver, BC V5W 2Z9

PROFESSIONAL SUMMARY

Enthusiastic and customer-focused cafe employee with a passion for delivering exceptional service in a fast-paced environment. Proven experience in various roles within the cafe setting, from Crew Member To Shift Supervisor, showcasing a versatile skill set. Adept at preparing and serving high-quality beverages with precision and attention to detail. Skilled in creating a welcoming atmosphere, ensuring guest satisfaction, and maintaining a clean and organized workspace. Excellent communication and teamwork abilities fostered through collaboration with diverse teams. Seeking to contribute energy, efficiency, and a dedication to excellence to a dynamic Restaurant team.

WORK HISTORY

Rameswaram Cafe - Shift Supervisor/Manager

Bengaluru

05/2021 - 12/2023

Costa Cafe - Crew Team Member

Kozhikode

05/2018 - 04/2021

SKILLS

EDUCATION

GOVT ENGINEERING COLLEGE IDUKKI

Kerala, India

05/2017

Bachelor of Science

Electronics And Communications

Engineering

Professional development

completed in financial accounting,

cost accounting

ST.JOHNS HSS VADAKARA

Kooathttukulam

03/2013

High School Diploma

H S KOOTHATTUKULAM

Kerala,India

03/2011

GED

CERTIFICATIONS

Current Food Safe Certificate.

Serving it Right Certificate.

• Overseeing daily operations.

• Managing staff schedules and assignments.

• Handling customer concerns and conflicts.

• Ensuring compliance with health and safety regulations.

• Processing customer orders and handling payments.

• Providing receipts and giving correct change.

• Operating cash registers and POS systems.

Ensuring a constant supply of clean dishes for the kitchen and serving staff.

•

• Greeting and seating guests.

• Taking food and beverage orders.

• Serving meals and drinks.

• Providing information on menu items.

• Ensuring customer satisfaction and addressing any concerns.

• Preparing and serving coffee and other beverages.

• Operating coffee machines and equipment.

• Monitoring food supplies and replenishing as needed.

• Maintaining cleanliness in the kitchen area

• Clearing and cleaning tables after guests leave.

• Assisting servers with delivering food to tables.

• Restocking utensils, napkins, and condiments.

• Customer Service

• Communication

• Time management

• Physical Stamina

• Knowledge on Food Safety

• Attitude

Experience in dealing with

challenging

•

• Behavior.

Cash Handling & Menu

Knowledge

•

Multi tasking & Cash Register

Operation

•

• Ms Word & Excel

• Interactive Voice Response

AA / ANJU AJAYAN

Contact this candidate