Customer Service Quality Assurance

JAMES BAKER

Prosper, Texas *****

**************@*****.*** / 903-***-****

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and work toward mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Skilled Polisher successful in maintaining consistent quality levels and completing work within tight tolerances. Experienced in working with different machinery and types paint coats. SKILLS

2D and 3D modeling

Prototype Development

CAD Software

Computer-Aided Design

Material Selection

Mechanical testing

Cost Estimation

EXPERIENCE

Co2 Laser Tech and Design / His&Hers Crafts Tx - Prosper, Texas 04/2021 - Current I own a business and sell custom crafts online. The business has been successful. I use a Co2 Aeon laser to create all kinds of wood,leather,acrylic ect crafts. The laser can cut,engrave and score as well. I also work customer service and designing products.

Performed regular maintenance on the machine and equipment in the production area. Developed quality assurance procedures to ensure consistent product output. Resolved technical issues encountered during the manufacturing process in a timely manner. Monitored inventory levels of raw materials and finished products throughout the entire manufacturing cycle. Troubleshot, diagnosed and repaired engineering equipment. Boat Detailer/Paint Correction / Harbor Services - Pottsboro, Texas 02/2019 - 03/2020 Conducted thorough inspections of boats to identify areas requiring detailing. Cleaned, polished and waxed boat exteriors with power buffing equipment. Applied protective sealants on fiberglass surfaces to prevent fading and oxidation. Scrubbed decks, hulls, and cabins with brushes and cleaning solutions. Restored faded gel coat finishes using specialized compounds and polishes. Vacuumed interior compartments to remove dirt and debris from hard-to-reach places. Applied non-skid treatments to decks for improved traction during wet conditions. Treated leather upholstery with conditioners for a bright finish. EDUCATION AND TRAINING

Associate of Arts: Computer Aided Design And Drafting 05/2017 More Norman Tech Center - Norman, OK

JB

ACTIVITIES AND HONORS

I believe that my core values in my life are about balance and being aware of my surroundings. I love my family and spending time with them and also try to provide for my family as best as I can. I try to be friendly and respectful and understanding to others.

ACCOMPLISHMENTS

Drafting and Design degree and National Technical Honor Society CERTIFICATIONS

cad drafting

REFERENCES

References available upon request.

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