Summary
Skills
Experience
MaKeisha Johnson
Nottingham, MD 21236 480-***-****
***************@*****.***
Accomplished Crew Trainer highly effective at building internal rapport. Critical to development of new team members, focused on job site acclimation and safety. Special focus on meeting organizational environment, customer and operations needs.
Processing payments
Team leadership and supervision
Cleaning and sanitation
Training
Computer skills
In-store support
Microsoft Office expertise
Cash handling
Cash drawer balancing
Customer relations
Warehouse Safety
Package loading
Heavy Lifting
Package scanning
Truck loading and unloading
Problem-Solving
Package Handler, 11/2023 04/2024
FedEx Sparrows Point, MD
Inspected packages for damages or defects and recorded any issues found. Loaded and unloaded packages from delivery vehicles with manual and powered equipment. Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks. Labeled parcels accurately according to company guidelines. Reported any lost or damaged items to supervisors immediately upon discovery. Ensured compliance with postal regulations regarding hazardous materials handling. Collaborated with team members on tasks such as sorting mail into designated bins. Scanned and sorted packages according to destinations and service type using handheld scanner. Crew Trainer, 06/2021 10/2023
McDonald's Essex, MD
Instructed new team members on correct procedures for operations. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals. Provided excellent service and attention to customers when face-to-face or through phone conversations. Maintained high standards of customer service during high-volume work shifts and fast-paced operations. Restocked cupboards, refrigerators and service stations with new food items or supplies. Maintained work area and kept cash drawer organized. Counted and balanced cashier drawers.
Package Sorter, 10/2022 01/2023
Amazon Sparrows Point, MD
Loaded packages onto pallets for shipment.
Organized packages according to size and weight specifications. Scanned barcodes on packages to ensure accuracy of delivery. Inspected packages for signs of damage or tampering. Unloaded incoming shipments from conveyor belts.
Recorded package information into computer system. Sorted parcels according to postcode destinations. Education and Training
Ensured correct address labels were affixed to parcels. Maintained a clean and safe work environment at all times. Followed safety protocols when handling hazardous materials. Stacked packages in designated areas for further processing. Utilized hand-held scanning devices to track package movements. 06/2022 Chesapeake High School Baltimore, MD
High School Diploma