Community Manager

Objective/Passion:

Seeking a position in an industry where my educational experience and leadership skills will add to my personal and professional growth and assertive value to the company. This is more than a job for me, it’s a passion. Skills:

Entrata, Yardi Voyager, Resman, One-site, LRO/Yeildstar, Nexus, Apexx, PopCard, Rent Dynamics, Grace Hill, Edge2learn, Rent Café, Ellis, AVID, Inspearity, AUM, Conservice, payScan, Paninni check scanner, ROOOF Craigslist, Modern Message, Monday.com, CFC, FMO, RENEWALS, DELINQUENCY, monthly audits, ShareDrive, OneLogin, ALN, Bluemoon, and Microsoft Word, Excel, PowerPoint, and Microsoft Office, more upon request Education:

Frisco High School-05.1997 Mid America Christian University-10.2013 Experience:

Community Manager - Western Wealth Communities 11.2021-current Responsible for and fully accountable for all day-to-day property operations, overseeing and enhance the value of the property, while working closely with corporate, vendors, renovations crews, and contractors during major interior and exterior renovations. Supervise entire on-site staff, prepare annual budgets, variance reports, and income projections, maintain accurate records, prepare, and implement procedures and systems within the company guidelines, and to ensure the property is rented to the fullest capacity, while maintaining positive current resident relations. Work closely with regional manager, and always be a positive leader for my team, and future and current residents.

Assistant Community Manager - Trinity Property Consultants 12.2019-11.2021 Collect on balance due, move outs and forward nonpaying files to our collections agency 30 days after moving out. Responsible for preparing and delivering all notices. (3Day, 10 Day and lease violations) Process evictions on delinquent residents. Code and enter PO’s and upload invoices through payScan, email everyday for approval. Place orders as required through approved vendors. Complete all weekly and monthly reports. Courteously handle resident requests and complaints. Implement leasing and marketing strategies. Inspect turned, Reno vacant units to ensure they are ready per TPC Entrata standards. Inspect grounds, models, and community office daily. Organize resident events, including parties and newsletters. Renewals, insurance audits, and any other tasks as assigned. Brittany L. Head-Blackwell

214-***-**** **************@*****.*** McKinney, TX Assistant Community Manager (multiple) - Roscoe Property Management 10.2018 - 11.2019 Collect on balance due move outs and forward nonpaying files to our collections agency 30 days after moving out. Responsible for preparing and delivering all notices. (3Day, 10 Day and lease violations) Process evictions on delinquent residents. Code and enter invoices and email every Friday for approval. Purchase supplies as required through approved vendors. Complete all weekly and monthly reports. Courteously handle resident requests and complaints. Implement leasing and marketing strategies. Inspect turned, vacant units to ensure they are ready per RPM standards. Inspect grounds, models, and community office daily. Organize resident retention functions including parties and newsletters. All other tasks as assigned. Assistant Community Manager - Orion Residential 10.2017-07.2018 Collect on balance due move outs and forward nonpaying files to our collections agency 30 days after moving out. Responsible for preparing and delivering all notices. (3Day, 10 Day and lease violations) Process evictions on delinquent residents. Code and enter invoices and email every Friday for approval. Purchase supplies as required through approved vendors. Complete all weekly and monthly reports. Courteously handle resident requests and complaints. Implement leasing and marketing strategies. Inspect turned, vacant units to ensure they are ready per ORION/RAM Properties standards. Inspect grounds, models, and community office daily. Organize resident retention functions including parties and newsletters. All other tasks as assigned. Community Manager - Upland Residential 02.2017-09.2017 Responsible for and fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property, while working closely with corporate, vendors, and contractors during renovations. Supervise entire on- site staff, prepare annual budgets, variance reports, and income projections, maintain accurate records, prepare, and implement procedures and systems within the company guidelines, and to ensure the property is rented to the fullest capacity, while maintaining positive current resident relations. Work closely with regional manager, and always be a positive leader for my team, and future and current residents. Assistant Community Manager/Community Manager –

Trade Street Residential/RAIT Residential 04.2015 – 11.2016 Responsible for operations of the community, intermediate mathematical and accounting functions, such as, read and comprehend financial statements, budgets, financial reports, accounting information, reconciliations, and post all payments. Responsible for collections, evictions, and making sure numbers matched for end of month close out and was 0% delinquent. Make all decisions for residents, maintenance, vendors, and community. Maintain a 100% leasing ratio and resident retention. Update availability reports, process and approve applications, (i.e., credit check, rental history, etc.) and prepare all the necessary paperwork for files. Leasing Specialist\Leasing Manager - Cortland Partners 11.2013 – 04.2015 Responsible for the leasing, marketing, and maintaining positive resident relations. Process applications for approval, update availability, and assist with construction renovations, such as trackers, availability, walk and sign off on units. Leasing Specialist - Gaines Investment 07.2013 – 11.2013 Responsible for the leasing, marketing, and maintaining positive resident relations. Process applications for approval, update availability, and lease and renew apartment homes to increase and maintain occupancy. Leasing Manager - Greystar 08.2006 – 08.2010

Responsible for the leasing staff, marketing and maintaining positive resident relations. Process and approve applications, update availability, to prepare all current and future resident files. Assisted the community manager with daily and monthly reports.

Property Community Manager\Assistant Manager - Crest Asset Management 06.1997 – 01.2001 Responsible for and fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property. Supervise entire on-site staff, prepare annual budgets, variance reports, and income projections, maintain accurate records, prepare, and implement procedures and systems within the company guidelines, and to ensure the property is rented to the fullest capacity, while maintaining positive current resident relations. Work closely with regional manager, and always be a positive leader for my team, and future and current residents.

*References available upon request

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