Customer Service Representative

M A R I A K R I Z Z A L E I B . A Ñ O N U E V O

L I C E N S E D P R O F E S S I O N A L T E A C H E R E D U C A T I O N

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W O R K E X P E R I E N C E

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Results-driven professional with a background in education and tutoring, known for strong communication and interpersonal skills. Proven ability to engage diverse audiences and thrive in dynamic environments. Seeking a role in BPO to apply a customer-centric approach and deliver exceptional service and support.

P R O F I L E

099********

***********@*****.***

2 14th Street Lower Bicutan, Taguig City

Taguig City University

Bachelor of Secondary Education Major in English

Tele-Aral Program, Taguig

Online Subject Tutor

Corebridge, China

Online English Tutor

Specialized in teaching English to young Chinese learners through engaging one-on- one and group sessions.

Focused on effective communication and language acquisition, providing interactive learning experiences.

Currently dedicating 1-2 hours nightly to support students' language development on a part-time basis.

Conducted English and reading classes to support students with online learning challenges during the pandemic.

Adapted teaching methods to meet individual student needs and provided editing support for social media advertisements.

Managed program data to ensure efficient program operation. R E F E R E N C E

P E R S O N A L S K I L L S

Creative Problem Solver

Dynamic Communication

Adaptive Learning

Organizational Excellence

Collaborative Team Player

Customer-Centric Approach

Cultural Sensitivity

Emotional Intelligence

ICT Integration in 21st Century Education

Proficient in Educational Technology Tools

Graphic design

Private School, Taguig - HSL-Braille College, Inc. Junior High School Adviser 2019-2021

Managed diverse subjects across multiple grade levels, providing comprehensive academic support and guidance.

Designed tailored learning experiences, fostering engagement and achievement among students.

097********

***************@*****.***

Phone:

Email :

Accenture, Inc./ Data Analyst

092********

***************@*****.***

Phone:

Email :

ISSI Corp./ Customer Service Representative

Donna Rose Villos

Joanna May Amores

I hereby confirm that all above information is true and correct MARIA KRIZZA LEI B. AÑONUEVO

APPLICANT

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