Customer Service Call Center

RUDOLPH MAIGNAN

EMAIL: ****************@*****.***

Tél : 304-***-****

ADDRESS :**** ****** ***** ****** *** orlando florida 32839 Objective: Aspiring to obtain a position as a call center representative in a dynamic environment, to handle calls for the corporation, respond to simple queries and route calls to the proper person, and improving my role as I enhance my customer service abilities and acquire knowledge about different services.

• Active listening

• Communication

• Computer skills

• Customer service

• Interpersonal skills

• Leadership

WORK HISTORY

CUSTOMER SERVICE AT Trugreen

From 03/ 2022 – To 11/2023

Answering phone calls and emails, responding to customer questions and complaints. Takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling

many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems. Helping customers do their refills. • Placing orders, and verifying order status.

• Transferring customer’s call to the correct department. CUSTOMER SERVICE REPRESENTATIVE, at Home Depot

From 01/2021 – to 01/ 2022

Answering phone calls and emails, responding to customer questions and complaints. place order, create return, refund . provides answers for a list of questions that your company has concerning the products they produce.

Customer Service AT Broad-path

03/2018 — 11/2019

• Ordering prescription glasses and contact lenses

• Making follow up appointments for customer

• Help customers complete purchases, upgrades and returns. • Promptly responding to customer queries via email about pre-screening tests

Education

Stepping Stones High School Tampa,Fl

17/2019

Language :ENGLISH,FRENCH,CREOLE

Contact this candidate