Customer Service Representative
Resume:
Tareja Brown
Fayetteville, NC
*******@*****.***
Cashier/Manager adept at typical cash register procedures in retail and hospitality business environments. Proficient at working with various types of cash register setups and managing cash register staff. Experienced in working with customers and courteously resolving service issues. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Order Picker
Keeco Llc - Fayetteville, NC
November 2023 to Present
Pick boxes and stack pallets daily
Cashier/Customer Service
Speedway LLC - Dunn, NC
July 2023 to September 2023
Restock, greet and assist customers, clean, cook food, run the pos system, and run lottery Customer Service Associate
Walgreens - Clinton, NC
August 2022 to April 2023
Operating a POS, assisting customers with shopping choices and upselling additional items to complement their transaction(s). Performing alongside the Store Mgr. to ensure delivered items were restocked and priced accordingly. Staying informed of current/upcoming promotions and taking every effort to educate the consumer.
Customer Service Representative
Hinduja Global Solutions - Raeford, NC
August 2021 to February 2022
Take inbound calls, assist members with questions/complaints, advertise company website, work from home
AT&T Customer Service Representative
ATT Call Center - Fayetteville, NC
December 2017 to December 2020
• Top 10 Sales Agent in the organization
• Take inbound calls review customers accounts, billing questions, payment arrangements etc.
• Tell customers about our promotions
• Make changes to customers accounts
• Meet daily and monthly targets for home service (direct tv, broadband, U-verse cable and home phone services)
• Tech Support
• Insurance claims
• Troubleshooting
GUEST SERVICE REPRESENTATIVE
AAFES - Fort Bragg, NC
May 2017 to December 2017
Operating a POS, assisting customers with shopping choices and upselling items to complement their transaction(s). Staying informed on current/upcoming promotions and taking every effort to educate the consumer. Restocking the store. Assisting customers at the gas pump when needed. Logging daily waste and preparing food on roller grills.
SHIFT MGR/ RX
CVS - East Haven, CT
October 2015 to February 2017
Operating a POS, assisting customers with shopping choices and upselling additional items to complement their transaction(s). Performing alongside the Store Mgr. to ensure delivered items were restocked and priced accordingly. Staying informed of current/upcoming promotions and taking every effort to educate the consumer. Counting tills for the whole store, Preparing deposits and taking them to the bank. Completing planograms. Help or pick up a shift(s) in the pharmacy whenever I can. Education
Postgraduate Degree in Nursing
Cumberland County College - Fayetteville, NC
July 2022 to August 2022
General educational development in Nursing
Amarillo College - Amarillo, TX
September 2020 to May 2021
General educational development in General Studies GATEWAY COMMUNITY COLLEGE - New Haven, CT
August 2014 to May 2015
B.A in Biology
QUINNIPIAC UNIVERSITY - Hamden, CT
August 2013 to May 2014
High school or equivalent
James Hillhouse High School - New Haven, CT
September 2009 to June 2013
Skills
• Planograms
• Store Management Experience
• Upselling
• Cash Handling
• Shift Management
• Packaging
• Guest Services
• Retail Sales
• Assistant Manager Experience
• Technical Support
• Cashiering
• Communication skills
Additional Information
SKILLS
• Detail oriented
• Team player
• Always on time
• Learn quick
• Willing to help others
Contact this candidate