Security Officer, Community Director, Service Coordinator
Resume:
Cathy Batson
Tomball, Texas 77070
OBJECTIVE
To obtain a position that will utilize my skills and interests. I would like to continue my career in management, business and or accounting.
EMPLOYMENT HISTORY & RESPONSIBILITIES
Andy Frain – Houston First Corporation
(Level 11 Security Officer)
George R. Brown Convention Center
1001 Avenida de las America’s, 2nd floor
Houton, Tx 77010
Supervisors:
Melissa Perkins – Command Center Supervisor
********@********.***
JD Deloach – Compliance Manager
********@*********.***
1/2023 thru 8/2023
Service Coordinator
Tomball Pines Apartments
(McDougal Property Mgmt.)
525 School School St
Tomball, Texas 77375
June 2019 – January 2021
Community Director
Tomball Pines Apartments
(McDougal Property Mgmt. – Lubbock, Texas)
525 School St.
Tomball, Texas 77375
October 1997 – June 2019
Andy Frain - Security Officer
I worked in the Security Operation Center. My responsibilities included answering incoming call, monitoring camera’s, monitoring drones. I was responsible for training other officers. I was in charge of “Lost and Found”. I reported directly to the Command Center Supervisor, Compliant Manager and shift Captains.
Prior to my Service Coordinator position, I was a Community Director for a 22 unit apartment community for the chronically mentally disabled for 22 years. I addressed concerns of both applicants, tenants and family members. I was responsible for answering all incoming calls, maintaining confidential files and records, calculating of rents, making appointments, receiving and screening telephone calls, interviewing and qualifying applicants, leasing units, maintaining a waitlist of applicants, ordering property/office supplies, inventory control, completing weekly and month end corporate reports, completing weekly processing of all accounts receivable and payable in a timely manner. I supervised 3 employees. I was responsible for following a yearly budget, monitor employee time clocks, coordinating monthly tenant activities, attending quarterly board meetings, complete and distributing tenant activity calendars, completing corporate reports in a timely manner, handling tenant complaints along with tenant evictions, transporting residents to activities in a 15 passenger company van as well as being knowledgeable on HUD 811 PRAC rules and regulations. I received my certification as a Property Occupancy Specialist. I’m trained in Affordable Housing, proficient in OneSite software & Management Plus software. I worked with various contractors. I have strong organizational skills and work well under stress and dealing with difficult situations.
The Center for Health Care Services
St. Mary’s St.
San Antonio, Texas
1987 – 1997
I worked with adult individuals with mental retardation and mental illness in various day programs in various locations of San Antonio. I worked a 4 year adult probation pilot program. I completed daily observation notes and documented observed behavior. I completed and stayed certified with all State training requirements the duration of my employment.
Prior to my employment listed above, I worked at a Holiday Inn, in Lufkin, Texas for approximately 5 years in sales & catering, housekeeping department, night auditor, Syd’s club as a barback/manager.
Prior, I worked and trained as an assistant manager at Burger King in Baltimore, MD.
EDUCATION
Angelina College, San Antonio College, The College of Biblical Studies
Eastern Vocational Technical – Baltimore, Maryland 1975 – 1978
Prime - Food Service for 3 years/Business
LICENSES
Private Security License 2/22/2023 – 2/21/2025
License To Carry Handgun - Expires 7/29/2027
REFERENCES UPON REQUEST
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