Front Desk Associate

IQBAL UGHRATDAR

Main Street, Flushing, NY, ***** 516-***-**** **************@*****.***

EDUCATION

South Gujarat University 1991

Bachelor OF Commerce

EXPERIENCE

Candle Wood Suits – AN-IHG-HOTELS 10/2022- Present.

Night Auditors

• Using the Opera POS program to handle check-in and check-out procedures.

• Run Night Audits

Adjustment log from

Paid out packet

INH rate check

Credit limit

Guest in house by room-Revenue

Open balance all

Gust ledger

Deposit ledger

Complimentary & zero rate room report

Room out of order by reason report

Reservation control log

Valet parking reconciliation posting & adjustment

Manage flash report

Cash deposit reconciliation packet

Lotus Blu Inn & Suites Hotel Long Island City, NY

Front Desk Associate 12/2021 - Present

• Using the Cloud bed POS program to handle check-in and check-out procedures during the morning and evening shifts.

• Interacting with housekeeping to deliver amenities as needed by visitors.

• Recording all card and cash payments utilizing the Cloud bed system electronically and on paper.

• Training new employees about the system, how to address customer concerns and complaints, and how to manage a productive and efficient front desk.

Al-Asr Int’l Trading & Establishment Accountant 02/2015 – 08/2019

• Managing the business's routine activities: Journal entry, & daily accounting

• Reconciling the company’s bank statements and bookkeeping ledgers

• Summarizes current financial status by collecting information, preparing balance sheet, profit and loss statement, and other reports.

• Maintains financial security by following internal controls.

TECHNICAL SKILLS

Software:

●Oracle-Opera POS

●Cloud beds

●Quick Books

●Focus

●Microsoft Excel

●Microsoft Word

●Microsoft PowerPoint

Windows OS.

OTHER SKILLS

●Communication

●Initiative

●Multitasking

●Adaptability

●Problem-Solving Skills

Customer Service

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