Service Representative Patient

Inelle Green

**** ****** **, *** ****, CA *****

Phone: 669-***-****

Email: ************@*****.***

Employment History

*/**** – 10/2023 Receptionist

Legendary Staffing, Santa Clara, CA

Responsible for answering multi-line phone system and directing.

calls to the appropriate employees.

Greeting Visitors and badging vendors

Assisting executive admin with setting up for company events

and other tasks as requested.

11/2022 – 1/2023 Patient Service Representative

Yoh Zimmerman Agency

Responsible for registering patients for current day appointments.

Registering. new patients for future appointments

11/2011 - 05/2020

Medical Assistant Front/Back Office

Endocrinology Metabolism and Clinical Nutrition, Burlingame, CA

Responsible for scheduling appointments for new and existing patients

Calling in Prescriptions

Setting up lab appointments

Worked on EHR Records application for patient information as requested.

doctor.

Responsible for verifying Medicare and Insurance information.

Collecting co-pays if needed

08/2009 - 02/2012

Lunch Service/Extended Care Assistant

Stratford Schools, Sunnyvale, CA

Responsible for setting up lunch and serving the children in a timely manner.

Assisted extended care teachers when short staffed.

Volunteer for extra jobs as needed.

03/2005 - 11/2010

Junior Admin Assistant

OfficeTeam, Palo Alto, CA

Junior Administrative Assistant While working at various Silicon Valley companies, duties included:

Performed general office functions.

Scanning documentation into Twain database. Researching and coding Invoices to be processed for payment in JDE database. Inputting Time & Material information into Nice touch database.

Preparing reports in Crystal for print

Updating Subcontractor & Vendor insurance for company jobs

08/2008 - 06/2009

Crossing Guard

City of Sunnyvale Public Safety, Sunnyvale, CA

Responsible for the safety and protection of Cupertino Middle School district students as they cross extremely busy intersections.

Monitoring traffic safety for all pedestrians crossing busy intersections.

06/1998 - 10/2001

Portfolio Administrator

Legacy Partners Commercial, Campbell, CA

Portfolio Administrator Responsible for the day-to-day operations of Class A 116,559 square foot full-service office building.

Inspected tenant suites after move-out.

Administered tenant leases and collected overdue rents.

Processed invoices for payment and tenant re-bill.

Assisted Senior Property Manager with prospective tenant tours and property inspections.

Assisted with budgeting

01/1996 - 02/1998

Customer Service Representative

Boston Scientific Corporation, EP Technologies, Boston, MA

Customer Service Representative for East Coast scheduled cardiovascular imaging equipment for demonstrations at various hospitals

Maintained quality of equipment when returned and ensured equipment was properly stocked.

Maintained Access database with all system information, including service.

Dealt with various purchasing departments on product ordering.

Heavy phones

Arranged shipping companies for crating issues and pick-up and delivery.

Complaint Coordinator –

Target Therapeutics, Fremont, CA

Neurology Division of Boston Scientific Corporation

Entered complaint information on all returned products.

Ensured complaints were filed according to FDA guidelines.

Assisted other staff members as needed.

03/1990 - 10/1995

Receptionist/Secretary

Sumitomo Metal Industries, Santa Clara, CA

Supported the Human Resources Department by answering phones, greeting customers, typing correspondence and filing documentation.

Distributing

Coordinated company functions and company sponsored golf tournaments. Programmed new Toshiba DK80 telephone system for entire office.

Education History

Medical Assisting

1 Year at College or a Technical or Vocational School

CET, San Jose, CA

General Education

1 Year at College or a Technical or Vocational School

Foothill College, Los Altos, CA

General Education

High School Diploma

Gunn High School, Palo Alto, CA

Occupational Licenses, Certificates and Training

06/2013

Medical Assistant

Center for Employment Training

Detailed References

References Available on Request

Contact this candidate