Data Entry Customer Service

Charrise Weeden

Arlington, Texas *****

214-***-****

**************@*****.***

Professional Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Skills

Data Management

Attention to Detail

Quality Assurance

Problem-Solving

Verbal Communication

Conflict Resolution

Data Entry

Research

Multitasking Abilities

Team Management

Work History

May 2022 - Current

Truist Bank - Arlington Texas

Service Specialist I

Work in a call center fraud department taking inbound calls from bank clients filing claims for fraud on their bank account,lock and unlock online banking, work in actimize alert system for zelle payment releases,block and reissue debit cards and credit cards,peform authentication using lexus nexus, perform data entry,work in systems, visa online,serviceview,client central,first data,bluezone

September 2021 - May 2022

Citi - Irving Texas

Data Entry Processor

Perform data entry keying in information for passport renewal and new..work on a scanning machine scanning information in system for passports

October 2020 - September 2021

Abbott - Irving Texas

Assembler

Making Covid-19 testing kits,inspect all parts before packing and shipping..

Education

November 1998

Indianapolis Public School Indianapolis In

Ged

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